[Bình Dương] Chinese Key Account Customers Management & Development Staff/ Chuyên Viên Phát Triển Khách Hàng - Biết Tiếng Hoa

Tóm tắt mục đích của vị trí/Job Purpose Summary:
This position is responsible for managing all Chinese Key Accounts Customers in Zone 5&6 and Cambodia, maximizing new opportunities, and maintaining a long-term relationship with FDI exiting customers (Speaking Chinese) in region.
Trách nhiệm/Accountabilities and Responsibilities:
1. New business development (60%)
• Define the potential opportunities & approach customer for needs confirmation
• Identify customer issues and consult/ suggest the suitable solution to solve them
• Prepare technical solution and proposal to customer
• Negotiate with customers to get contract and supervise the contract progressing
2. Manage all FDI exiting customers (Speaking Chinese) (30%)
• Regular visit all existing Chinese Key Accounts Customers
• Build good relationships, customer intimacy with customers.
• Discover additional/new demand and find solution to meet additional demand or enquiry of existing customers
• Coordinate related stake holders to handle issues/ customer complaints (quality, commercial issues, deliveries....)
• Manage, negotiate, and renew contracts at its expiration.
• Survey industrial areas, EOM network and make good relationship with Management Boards of Industrial Zone, EOM.
3. DSO management (5%)
• Coordinate related departments and take responsibility for collection to achieve target
4. Market intelligence and market report (5%)
• Establish and update market database in the dedication region (customers, competitors, EOM...)
• Weekly visiting report on time
• Update Market watch on time
5. Other assigned tasks