[Bình Dương] - Distribution Center Manager

This position is responsible for leading the overall operation of MM Mega Market Distribution Center to ensure safe, efficient and cost-effective warehouse operations while delivering high service levels to stores and business partners.
The DC Manager is accountable for:
Ensure excellent day-to-day warehouse operations across inbound, storage, replenishment, picking, packing, dispatch and inventory control.
Deliver productivity, service level, cost, quality and inventory accuracy targets.
Lead and develop all DC functional teams including Operations, HSSE, Quality Assurance, HR Administration and Data/System Management.
Build a strong safety culture and ensure full compliance with company policies, legal regulations and food safety requirements.
Drive continuous improvement initiatives, warehouse optimization and digitalization to improve operational efficiency.
Develop organization capability and succession pipeline to support sustainable business growth.
Warehouse Operations
Manage end-to-end DC daily operations including Receiving, Put-away, Storage, Replenishment, Picking, Packing, Loading and Dispatch.
Ensure on-time and accurate deliveries to all MM stores.
Monitor warehouse capacity utilization and optimize storage layout.
Ensure inventory accuracy through cycle counting and stock reconciliation.
Control warehouse productivity and labor utilization.
Optimize warehouse operating costs while maintaining agreed service levels.
Manage peak season operation planning and execution.
Coordinate closely with Transportation, Commercial, Replenishment, Supply Planning
Design and define logistics network, long-term, mid-term plan, develop business case & implementation plan for warehouse & transport projects
Develop and monitor order to delivery synchronization in order to minimize warehouse & transport cost and flatten volume of delivery to stores by setting proper delivery window
Monitor daily operation of warehouse & transport performance as business target (service level/profitability) and minimize loss/claim
Develop effective/professional logistics team
Safety, Security & Compliance
Lead HSSE activities across the Distribution Center.
Ensure full compliance with Health, Safety, Security and Environmental standards.
Maintain food safety standards and legal compliance.
Lead accident prevention initiatives and risk assessments.
Ensure warehouse equipment and facilities are properly maintained.
Drive Zero Accident culture across the DC.
Quality Assurance
Ensure product quality throughout warehouse operations.
Manage damaged goods process and quality investigations, claim process.
Lead internal and external audits.
HR & Admin
Lead manpower planning and workforce optimization.
Manage recruitment, onboarding and retention of DC employees.
Develop training plans and competency development programs.
Build high-performance culture and employee engagement.
Conduct performance management and succession planning.
Ensure compliance with labor regulations and company policies.
Data Management & Systems
Lead DC Master Data and Warehouse System governance.
Ensure accuracy of warehouse transactions in DC Tool and GOLD systems.
Manage document control and operational SOPs.
Develop operational KPI reporting.
Support warehouse digitalization and system enhancement projects.
Ensure data integrity and reporting accuracy.
Financial
Develop and manage DC operating budget.
Monitor warehouse operating expenses and productivity.
Analyze operational KPIs and identify improvement opportunities.
Deliver annual productivity and cost-saving initiatives.
Ensure achievement of service level, inventory and financial KPIs.
People Leadership
Lead and coach warehouse management team.
Develop supervisors and future leaders.
Foster cross-functional collaboration.
Build a culture of accountability, ownership and continuous improvement.
Promote company values and customer-centric mindset.
Continuous Improvement
Lead Lean Warehouse and Continuous Improvement initiatives.
Optimize warehouse layout, processes and resource utilization.
Lead automation and technology implementation projects.
Benchmark warehouse best practices.
Support Supply Chain transformation initiatives.