Branch Director

About Eximbank
Eximbank (Vietnam Export Import Commercial Joint Stock Bank) is one of Vietnam's established joint-stock commercial banks, serving retail, SME and corporate customers nationwide. We are in the middle of a bank-wide transformation, and our branch network is the front line that brings our new strategy to customers.
The Role
As Branch Director, you will have full accountability for the operations and business results of your branch. You will build the business plan and growth strategy for your local market, lead your team to deliver its targets, and keep the branch running safely, efficiently and in full compliance with regulations.
Key Responsibilities
Business strategy and planning
Develop the branch's business plan and growth strategy, in line with the bank's direction and the local market
Execute the plan and track business performance against plan and budget
Business management
Take full accountability for all branch business activities, including deposits, lending, banking services and other business lines
Drive product and service sales across customer segments
Review, approve and sign credit and banking documents within your delegated authority
Oversee accounting, cash vault operations and post-disbursement monitoring to spot early warning signs
Work with Head Office, Regional Office and business divisions to improve sales effectiveness and service quality
Business and customer development
Manage sales targets, new customer acquisition, customer care and portfolio management
Run local marketing and communication activities in line with the bank's brand guidelines
Share market insights with business divisions to help develop new products and services
Service quality
Gather customer feedback and propose ways to improve the customer experience
Ensure products and services are delivered quickly, accurately, safely and to the bank's service standards
Monitor the credit quality of the branch's entire portfolio
Risk management and compliance
Identify, measure, monitor and control risks at the branch in line with Eximbank's policies
Manage the loan portfolio closely and work with relevant teams on debt recovery
Develop and implement the branch's business continuity plan
Report risk events and violations promptly
People management
Lead, assign, assess and develop the branch team
Take part in recruitment, training, promotion, transfers and rewards for branch staff
External relations
Build and maintain relationships with local authorities, regulators and the community
Represent Eximbank on local legal matters under delegated authority
What You Bring
Bachelor's degree or higher in Economics, Finance, Banking, Business Administration, Law, Accounting, Auditing or a related field
At least 5 years of experience in credit, credit appraisal, credit approval or another finance and banking area at a credit institution, financial institution, securities company or audit firm
Including at least 3 years in a management role at Department Head level or above, leading a business function
Strong knowledge of economics and finance, and a solid understanding of banking business models and the local market
Credit appraisal and approval capability
Strong strategic thinking, leadership, sales, negotiation and decision-making skills
Strong skills in risk management, process management and performance management
Working proficiency in English; proficient in Microsoft Office
Meets the eligibility requirements for management positions under the Law on Credit Institutions
Why Join Us
Lead your own business unit with clear autonomy and accountability
Be part of a pivotal transformation at the bank, working with a new leadership team
Clear career path across our nationwide network
Competitive pay, performance-based bonus and attractive benefits