Branch Sales Manager

Objective of the position:
· Monthly Branch Sales Promotions
· Retail Daily Operations
· Sales Commission and Incentives Scheme
· Sales Target and Forecast
· Branch Profit and Loss / Sales Budget
· Branch Inventory Forecast and Management
· Showroom Traffic KPIs
· Sales Funnels KPIs Management (Booking, Retail)
· Showroom and marketing activities
Main tasks (Personnel tasks are standardized and attached at the end of this job description):
1. Monthly Sales Promotions
- Ensure sales team are updated with current national sales promotion announced by the Sr. National Sales Manager / Country Manager
- Coordinate with and support from the Marketing Team on the distributions of promotion materials and flyers
- Report the effectiveness of the national sales promotion to Sr. National Sales Manager / Country Manager in atimely manner
2. Retail Daily Operations
- Ensure all sales enquires are handle before the end of the day
- Resloving customer sales related complaints before the end of the day
- Review of sales KPIs (Walk-In, Test-Drive, Conversion (Walk-In/ Test-Drive), Sales Progress Reports) set for individual branches are achieved
- Follow up with the sales team on the implementation of their action plans to achieve sales target
- Manage discounts and monitor profit margin within approved scheme
- Manage branch stock ordering and clearing of aging stocks
- Ensure all sales process are compliance with company policies and procedures
- Plan and coordinate with local / regional trainer for sales representatives training programs
- Coordinate with HR on recruitment related issues
- Daily / Monthly sales report to be send to Snr.National Sales Manager/ Country manager
3. Sales Commission and Incentives Scheme
- Prepare monthly sales scheme for Country Manager for approval
- Propose ad-hoc incentive scheme to move dead stocks when necessary
- Commission deduction for additional discount given
- Ensure monthly commission submission for sales team are correct before submission to accounts
4. Sales Target and Forecast
- Monthly Sales Target to be set for individual sales consultants
- Discussion with sales team on their action plan to achieve the following month sales target before the start of each month
- Analyse sales data of individual sales consultants weekly and project the monthly forecast to Sr. National Sales Manager and Country manager
- When forecast does not meet monthly sales target make corrective sales strategies to ensure achievement of the sales target
Main tasks (Personnel tasks are standardized and attached at the end of this job description):
5. Branches P&L / Sales Budget · Analyze operational expenses, sales, , manpower etc... to identify losses and develop strategy to increased profits · Monthly proposal for actions on how to maintain profit to correspond with the sales budget
6. Branch inventory
- Ensure sales representatives/ sales team are aware of branches free stocks
- Check branches free stocks before any new orders and not to carry more than one month stock
- Be aware of all aging stocks and new model launch
7. Showroom Visits
- Ensure that all aspects of the showroom (exterior and interior) are in accordance to Subaru and Motor Image guidelines and standards
- Coordinate with and support from the Marketing Team to ensure all POSMs and collaterals in the showrooms are updated
- Ensure all display and test drive vehicles are current models and are in good working condition
- Ensure availability of brochures, price lists and other point of sales materials on site
- Ensure the cleanliness of the showroom and customer lounge is well stock
- Ensure the monthly showroom traffic KPIs are achieved
Key contacts / interfaces (internal/external) All areas of § All other departments in MI
- Regional and Local Marketing
- Regional Sales and Product Planning
- Retail Group § Branch Sales Managers