Account Management
Manage accounts and ensure new/current mall sellers achieve commercial and operational excellence on Shopee
Understand mall seller's ambitions, identify what seller needs to grow on Shopee and execute relevant strategies
Educate mall sellers on Shopee's platform features and policies, and engage them to participate in campaigns
Work with categories to execute on marketing opportunities
Program ManagementAnalyze commercial performance and operation metrics of sellers in the program, and provide relevant solutions to optimize new sellers performance
Own training materials and
communication channels to sellers in the program
Analyze new sellers behavior and review surveys to understand the support new sellers require for their growth
Plan and execute initiatives to ensure program is relevant and effective for new sellers' growth
Requirements:
Great sense of responsibility and urgency
Independent team player
Ability to thrive in a dynamic
environmentExperience in e-Commerce operations will be an added advantage
English
Presentation skill
