1. Manage
Business Development activities to meet BD target
• Develop BD plans, activities, and campaigns to meet BD target of KPIs
• Prepare BD forecasts and budgets monthly
• Monitor BD volume, revenues, and cost against forecasts to identify problem areas; and
adapt procedures or re-allocate resources to improve the overall performance of the BD
team.
• Contribute to the development of BD, marketing, and customer retention, advertising, pricing and distribution strategies for area of responsibility.
• Coordinate and assists in other tasks as needed and works with other departments to resolve issues either directly or indirectly relating to Trucking Vendors / Agents / Shipping Line ... to ensure for satisfied service to Company's customers
2. Build-up good relationship with existing & potential Customers and develop the BD market segment to achieve the long term BD objectives and KPIs
• Frequently or periodically visit to existing customers.
• Catch up the trend of customers' requirements to have efficient methods for approaching.
• Set up and deploy the standard of customer's service guideline for Sale Functions.
• Implement customer service procedures to ensure customers satisfaction
• Develop BD network and price structure to attain targets and increase revenues.
• Negotiate agreements and resolve potential issues or problem with Customers
3. Maintain consistent & efficient organizational network.
• Liaise with functional or operational Managers to develop and implement organizational relations programs or activities that are appropriate for business needs.
• Closely co-operate with functional Managers for smoothly operating.
• Others as works required.
