BUSINESS DEVELOPMENT MANAGER/BRANCH MANAGER

* Sales & Marketing Management
- Be responsible for sales revenue of the assigned branch every month / quarter / year for the territory North Vietnam and Laos.
- Develop and implement sales strategies to achieve branch revenue targets.
- Coordinate with Sales & Marketing Department in head quarter to carry out business plans and marketing plans such as fairs, workshops, customer conferences, new products' launching, digital marketing,...
- Regular updating market and price information, taking part of market research and analysis, market entrance as well as market expanding plan
- Directly in charge in Sales and Service of Key Accounts. Being responsible for direct customers' relation and policies in order to keep and maintain relations with decision makers of MNC
- In charge of Team building and supervising of the branch, includes recruitment, onboarding, training, supervising their works as well as evaluating and promoting them
- Monitor sales performance and implement initiatives to drive growth.
* Customer services
- Implementing customer services strategy and annual plan to a monthly/weekly action plans.
- Supervising, monitoring field service team's activities. Facilitate all communication channels, report system needed between headquarter and branch, visits of oversea suppliers and expertsif needed, in order to ensure quality service on-time.
- Training and developing team, support system and tools step by step to reach international standards of services
* Branch Operations:
- Take part of organizational planning, set KPIs and supervising daily tasks of all Branch's employees to ensure a smooth and effective operation.
- Evaluate reports and performance and competency of each employee of the Branch on a regular basis, e.g: weekly / monthly / quarterly / year.
- Monitor the proper implementation of the regulations, processes and procedures for the staff of the Branch. Propose
- Encourage and maintain a dynamic, disciplined and enthusiastic working environment and high engagement of team
- Propose and responsible for the whole branch budget, all assets as well as other resources in the Branch. Shared responsibility with team and company about customer debts; evaluating credibility of customers, updating and report.
- Being in charge for all legal and foreign affairs, PR, marketing and communication activities and labor relations in compliance with company strategy, regulations and laws.