Business Development Manager

Mô tả Công việc
The Purpose of Your Role
Hello Health Group is a health information platform providing medically reviewed content, health screening tools, and a community ecosystem where patients can share experiences and connect with doctors. The platform also enables users to search and book both in-person and telemedicine appointments.
What we do:
B2B Marketing Services: Partnering with brands to promote healthcare products and services.
B2C Online-to-Offline Services: Helping users find the right doctors/clinics, book appointments, and access payment and financing support.
Your Key Responsibilities
B2B - Business Development
Lead and drive strategic business development, securing regional and local key accounts across pharma, healthcare, and hospital sectors.
Own the commercial pipeline and proactively identify high-impact growth opportunities and partnerships.
Lead end-to-end client engagement including pitching, negotiation, and deal closure.
Partner with senior leadership (Account Director, Regional VPs, Country Head) to define and execute market growth strategy.
Drive revenue growth, profitability, and cross-sell initiatives across client portfolios.
Your KPIs include: Revenue growth | New key accounts | Pipeline conversion
Commercial - Client and Partner Management (Optional - depending on market situation)
Own strategic relationships with key clients and senior stakeholders to drive long-term partnerships and account growth.
Provide direction to internal teams to ensure best-in-class campaign delivery and client experience
Lead account planning, identify upsell/cross-sell opportunities, and optimize client lifetime value ● Oversee commercial governance including P&L tracking, pricing, and payment cycles (DSO).
Your KPIs include: Client retention & growth | Gross margin | DSO
Commercial - Campaign Delivery Oversight
Take ownership of end-to-end campaign performance, ensuring delivery is on time, on KPI, and within budget.
Act as the key bridge between clients and cross-functional teams (content, product, tech, marketing).
Ensure quality control and strategic alignment of all deliverables with client objectives.
Your KPIs include: Campaign performance | Delivery efficiency | Budget control
Commercial - B2B2C (Business Development - Commerce)
Lead commercial partnerships with retailers and brands for the commerce & affiliate platform.
Own strategy for product selection, pricing, and promotional planning
Drive scalable revenue growth and integration with existing B2B partnerships.
Your KPIs include: Revenue, Gross Margin | Retailers onboarded, SKUs, exclusive partnership deals
People and Performance Management
You ensure the Hello Health Group Core Values, our Purpose and Mission are exemplified in your own behavior and brought to life by your team.
You fully commit to and implement Performance Management in line with company policy, engaging and leading individuals and the team effectively to meet company goals.
You ensure that your team members have updated Job Descriptions, MBOs and are fully aware of the expectations of their role and responsibilities.
You hold regular performance 1 on 1 reviews with direct reports to ensure high levels of staff engagement and delivery on KPIs.
You actively identify and address the development needs of your team, utilize the learning opportunities available to them on a country or regional level, ensuring your team maximizes their own learning by making use of HHG's offerings such as the HHG Academy.
Your KPIs include: Full implementation of Performance Management