Business Development/Sales IT (Global Market)

Key Responsibilities:
Lead Engagement & Conversion: Connect with potential customers through calls, messages, or consultations to understand their needs and guide them toward the right services;
Customer Understanding: Learn about customer preferences through conversations and available data to help suggest the most relevant service options;
Lead Qualification: Leverage and analyze available databases from various sources to identify and prioritize high-potential customers for service offerings;
Service Customization Support: Work with clients and team members to adapt service offerings, ensuring they align with customer needs and expectations;
New Lead Prospecting: Explore and identify new leads through social media, online communities, events, or partnerships;
Marketing Support & Collaboration: Partner with the marketing team to follow up on leads from campaigns and events, helping turn interest into action;
Sales Insights & Improvement: Use data and feedback to help improve sales approaches and contribute ideas for better outreach and conversion strategies.
Requirements:
A minimum of 1 year of experience in a Sales, Business Development, Account Management, or Customer Success role. Ability to manage client relationships, pursue leads, and close deals;
Fluent in English, both written and verbal (IELTS 6.5+ or TOEIC 800+ preferred).
Strong communication in verbal and written communication, enjoys engaging with diverse individuals, and is confident in building and maintaining relationships with clients and stakeholders;
Resilient and comfortable with rejection;
Interest in learning and growing in a sales role;
Goal-oriented: Ability to set, pursue, and achieve performance targets and quotas. Prior experience in goal setting and execution is essential;
Curiosity and Innovative Thinking: Proactive in understanding industry trends, customer behavior, and internal processes.
Open to experimenting with new strategies to achieve objectives;
Flexibility in Working Hours: Willingness to work across varying time zones to effectively communicate with global clients.
Preferred Qualifications:
Experience with the Shopify ecosystem or SaaS subscription models is a plus.
Experience in implementing sales development processes and procedures.
Proficient in one of the following skills: Research customer data, Call, Create content for Lead Magnet, and Establish relationships (on social media or direct networking).
Benefits:
Salary: Up to 16M + commission, reviewed every 6 months
Working with 100% international customers, esp the C-level or managers in retail companies from USA, Europe, Australia, and Asia.
Flexible working time - equivalent 5-day workweek (Monday to Friday, 8:30 AM to 5:45 PM)
Youthful and inclusive environment (95% are 9x and 2k)
Opportunities to participate in clubs: Football, running, games, etc.
Team-building events, picnics, and summer trips
Scenic office on 14th,18th, 19th, and 20th floors. Free access to tea and coffee.
13.5 days of annual absence (12 days in accordance with the law + 1.5 days company trip)
Social and health insurance in accordance with the Vietnam Labor Code
Birthday gifts, seniority allowance, course & certificate coverage