Business Development Specialist

JOB SUMMARY
负责协助公司自动咖啡机产品在越南市场的商务拓展及项目执行工作。主要工作包括开发潜在客户、准备商务文件、协调客户及外部合作单位、跟进设备投放流程,并确保项目顺利完成。该岗位需要具备良好的沟通、协调及执行能力,能够同时跟进客户、项目及相关文件。
Responsible for supporting the business development and project execution of the company's automatic coffee machine products in Vietnam. The role mainly involves identifying potential clients, preparing business documentation, coordinating with clients and external partners, following up on machine deployment, and ensuring projects are completed smoothly. This position requires good communication, coordination, and execution skills, with the ability to manage clients, projects, and related documentation simultaneously.
主要职责 - KEY RESPONSIBILITIES
- 根据公司目标市场,通过电话、邮件、社交平台、商务拓展或拜访等方式开发潜在客户
- 准备并跟进报价单、合同、合作文件、进场申请及其他相关商务资料
- 与客户、物业管理方、公司外部合作单位及内部团队协调沟通,确保设备运输、安装及项目实施顺利进行
- 全程跟进设备投放流程,协调各相关方,及时处理项目实施过程中出现的问题,确保项目按计划完成
- 维护现有客户关系,持续跟进客户需求,并支持长期合作机会的拓展
- 定期向直属主管汇报项目进度、点位情况、客户反馈及业务开展情况
- 更新客户资料、项目记录,并完成直属主管安排的其他相关工作
- Identify and approach potential clients through phone calls, emails, social media, networking, or direct visits based on the company's target market.
- Prepare and follow up on quotations, contracts, partnership documents, site access applications, and other related business documentation.
- Coordinate with clients, building management teams, external contractors or service providers, and internal departments to ensure smooth machine delivery, installation, and project implementation.
- Follow up on the entire machine deployment process, coordinate with all relevant parties, resolve issues arising during implementation, and ensure successful project completion.
- Maintain relationships with existing clients, follow up on their business needs, and support the development of long-term partnerships.
- Prepare regular reports on project progress, site status, client feedback, and business activities for the direct manager.
- Update client information and project records, and perform other duties assigned by the direct manager.