Call Center Executive - International SalesCelltron

Job Overview:
The Call Center Executive - International Sales is responsible for generating sales and building relationships with international clients via phone, email, and other communication platforms. The said person must have experience in outsourcing new businesses, new projects, new clients from around the globe.
Key Responsibilities:
Sales and Client Acquisition:
• Initiate and handle outbound calls to prospective international clients to promote our services.
• Respond promptly to inquiries from potential and existing international clients through calls, emails, and chat.
• Identify client needs, provide tailored solutions, and offer product/service recommendations.
• Close sales by effectively explaining the benefits of the company's offerings.
Customer Relationship Management:
• Build and maintain strong relationships with international clients to ensure repeat business.
• Handle objections, resolve customer queries, and provide excellent after-sales support.
• Follow up with clients regularly to maintain engagement and foster loyalty.
Market Knowledge and Strategy:
• Stay updated on the company's products, services, and industry trends to provide accurate information to clients.
• Conduct research on international markets to identify potential sales opportunities.
• Provide feedback on client preferences and market trends to improve sales strategies.