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Mô tả công việc
Add information for job order/sample on system based on information of application, quotations, emails, pictures, Lab request form ect.
Issue/send the (preliminary/official) reports to clients after they are reviewed/checked/approved by designated persons. Revise reports as per client requirements.
Follow turn around time of test results and ask Lab to send them on time
Answer client questions concerning test reports by gathering information from related sections
Update technical knowledge about parameters, methods, regulations of food testing in order to issue test reports to meet client's expectation
Support clients to check the specs, MRLs or market regulations of their samples whether their samples are pass or fail Explain the results, and answer client's concerns of test reports by working with related departments (if needed)
Take note of client's rules and follow accordingly
Receive client's complaints and follow up with related departments until they are closed.
Comply with QHSE policy & Quality management system (SOP, forms, guidelines, ISO17025, etc.).
Other duties as requested by Team Leader/ Supervisor/ Manager
Yêu cầu
- University or College graduation with related background (Chemistry/ Food Technology/ Biotechnology)
- Willing working in shift (Mon to Sat: 8AM - 5PM & 1PM - 9PM)
- English skills: reading & writing
- Good communication skill
- Typing and computer skills
Quyền lợi
Được hưởng chế độ BHYT, BHXH, BHTN theo quy định
Thông tin khác
Loại công việc
Nhân viên toàn thời gian
Cấp bậc
Nhân viên
Học vấn
Cử nhân
Kinh nghiệm
0 - 1 năm kinh nghiệm
Giới tính
Bất kỳ
Ngành nghề
Hóa chất / Sinh hóa / Thực phẩm
Thông tin chung
- Ngày hết hạn: 27/11/2025
- Thu nhập: Thương lượng
Nơi làm việc
The SGS Group is the global leader and innovator in inspection, verification, testing and certification services. Founded in 1878, SGS is recognized as the global benchmark in quality and integrity. With over 95,000 employees, SGS operates a network of almost 2,400 offices and laboratories around the world.
Quy mô công ty
Từ 501 - 1000 nhân viên
