Mô tả công việc
We are looking for a Center Manager who thrives on real ownership: someone who can lead people, keep operations smooth, and drive strong business results-especially when the pressure is high.This role is not for someone who wants a comfortable routine. It is for a leader who enjoys meaningful challenges, stays calm in tough moments, and takes pride in turning goals into measurable outcomes.
Your core ownership - You will be the overall owner of the center's performance, including:
1. Business results (monthly/quarterly targets and consistent improvement)
2. Team performance (hiring, coaching, discipline, and retention)
3. Service quality & customer experience
4. Daily operations (clear processes, strong coordination, reduced errors)
What you will do:
1) Drive growth with strong planning and disciplined execution
Build weekly/monthly action plans and break targets into practical daily steps.
Track progress closely, spot bottlenecks early, and adjust quickly to stay on track.
2) Lead and develop your Sales & Customer Care team
Hire the right people and set clear expectations for performance and service mindset.
Coach hands-on through real cases: feedback, skill-building, and execution standards.
Create a strong working rhythm: short check-ins, clear commitments, measurable follow-up.
3) Run a tight, efficient operation
Ensure the center runs smoothly every day-service delivery, customer handling, team coordination.
Improve efficiency and reduce waste while maintaining a high-quality customer experience.
4) Solve tough problems and take full ownership
When issues happen (customers, people, operations, results), you stay steady, take charge, and close the loop.
You focus on root causes and fix the system-so the same problems don't repeat.
Why join us
Real autonomy and trust: you will have room to run the center and implement what works.
Clear goals, clear recognition: strong performance is rewarded fairly and transparently.
A meaningful challenge: this role allows you to build a real leadership "success case" in your career-growth, team, and operations.
Yêu cầu
Who will succeed in this role
You will do well here if you like taking real responsibility: leading a team, keeping the center running smoothly, and delivering clear results-especially when things get tough.
Must-have
3+ years in a management role (education or fast-growing companies are a plus).
Bachelor's degree or equivalent experience.
Strong experience in sales and customer service.
Good at leading and managing a team (clear direction, coaching, follow-up).
Strong English and Vietnamese, both speaking and writing.
You live by these values: Passion - Accountability - Integrity - Improvement - Collaboration.
Nice-to-have
Managed a team of 10+ people (sales and/or operations).
Strong at negotiation, influencing others, and solving problems.
You can use numbers to make decisions and improve performance.
Comfortable working with targets and can push the team to hit goals.
Proactive, energetic, and want to grow fast in leadership.
Quyền lợi
Thưởng
Lương tháng 13
Thưởng hiệu suất hàng quý
Thưởng năm lên đến 3 tháng lương dựa trên kết quả KPI
Chăm sóc sức khoẻ
Đầy đủ bảo hiểm xã hội, y tế và thất nghiệp
Khám sức khỏe định kỳ hàng năm
Nghỉ phép có lương
18 ngày nghỉ phép năm
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Thông tin khác
NGÀY ĐĂNG
19/03/2026
CẤP BẬC
Trưởng phòng
NGÀNH NGHỀ
Giáo Dục > Quản Lý Giáo Dục
KỸ NĂNG
Sales, Customer Experience Management, English, Business Development, Business Operations
LĨNH VỰC
Giáo dục/Đào Tạo
NGÔN NGỮ TRÌNH BÀY HỒ SƠ
Tiếng Anh
SỐ NĂM KINH NGHIỆM TỐI THIỂU
3
QUỐC TỊCH
Người Việt Nam
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Thông tin chung
- Thu nhập: 27tr-35tr ₫/tháng
Nơi làm việc
- Biên Hòa, Đồng Nai, Việt Nam
- Tòa nhà Long Phương, Đông Ngàn, Tu Son, Bac Ninh, Vietnam
Cách thức ứng tuyển
Ứng viên nộp hồ sơ trực tuyến bằng cách bấm nút Ứng tuyển bên dưới:
Hạn nộp: 19/04/2026
