Centre Manager - ILA Lê Văn Việt

1. Centre performance:
Propose the annual financial budgets including new sales, revenue, overhead costs and contributions;
Together with TLM, propose the annual non-financial targets including: re-enrolment rate, lost teaching hours, CSS, etc
Propose plans and actions in order to achieve the approved annual budgets and targets.
2. Centre operations:
Property management
Maintain the building (office, classrooms, corridors, lobby, stairs, lifts, WCs, etc) in proper conditions: tidy, clean and safe;
Maintain all facilities and equipment in proper conditions: clean, safe and workable;
Maintain ILA standards inside and outside the building: visual, billboard, posters, noticeboard;
Responsible for appropriate forecast and ordering of books and materials for centre use.
▪ Human Resources
Recruit and select staff
Train and coach staff
Develop staff
Administration
Follow relevant regulations, code and law of the government;
Work with local authorities.
▪ Operations
Follow the company policies, procedures, regulations, document and reporting systems
Maintain the company standards
Make sure staff follow the company policies, procedures, regulations, document & reporting systems and standards.
▪ Academic involvement
Work with the Academic Manager about the following for the purpose of bringing the best results to the company and the best services to relevant people: customers, teachers, TAs, staff.
Non-financial budgets
Scheduling
Teachers issues, if any
Events
Others where appropriate
3. MRK
Understand the market and organize events to achieve monthly, quarterly and yearly sales target
4. New centre set-up