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Mô tả công việc
We are seeking an experienced and motivated individual to join our team as a Moderation Trainer. This role will report directly to our Training Manager. In this role, your main responsibilities are:
Responsibility
Conceptualize training sessions based on data and research;
Create training strategies and initiatives;
Test and review created training methods;
Maintain a database of all training sessions;
Instruct employee training and onboarding;
Review employee performance and learning;
Conduct training classes on policy/product;
Responsible for Training Needs Analysis and Knowledge transfer for any identified knowledge issues.
Yêu cầu
Bachelors degree in any related field;
Proficient in English 4 skills (at least C1 level);
At least 1-2 years experience in training; solid training and coaching skills experience;
Experience working in the BPO industry is a plus;
Needs Analysis knowledge and/ or experience is a plus;
Proficient skills with MS Office (Word, Excel, PowerPoint), Google Drive and Internet applications;
Ability to communicate clearly and concisely, both oral and in writing;
Knowledge of people learning patterns to design programs with excellent efficiency;
Personal traits and self-management skills are required to manage unique risks and a fast pace work environment within the Content Moderation industry. Candidates may potentially be exposed to harmful content.
Quyền lợi
1. Salary and Benefits
Attractive salary, night shift allowance and annual salary review;
Premium Healthcare and Mental Health Care service for you, 100% covered by the company;
Extra bonus per personal events (Wedding, Funeral, Hospitalization, Newborn baby) and a very cute baby box for staff who are going to welcome a new baby angel to the world;
Annual health check, annual flu vaccination;
Summer vacation (Paid days off and bonus);
Paid leave (12 days/year).
2. Working Environment
International, fun, and professional working environment: Working closely with both experienced Vietnamese, foreign experts and managers to promote services all over the world;
An open and honest culture where people are valued, treated fairly and trusted and empowered;
Modern hardware (Laptop and other equipments provided);
Free drinks (coffee, tea, etc.);
Nap room for a quick rest;
Training and career development opportunities: Continuous and professional training to fully develop your potential.
3. Working time:
5 shifts per week amounting to 40 hours, arranged by the company;
The detailed working hours are as following:
+ Trainer will follow class schedule basis availability;
+ Able to work on weekends and public holidays.
Thông tin khác
Địa điểm làm việc
- Đà Nẵng
Việc làm Đà Nẵng
Thông tin chung
- Ngày hết hạn: [protected info]
- Thu nhập: Thỏa thuận
The SGS Group is the global leader and innovator in inspection, verification, testing and certification services. Founded in 1878, SGS is recognized as the global benchmark in quality and integrity. With over 95,000 employees, SGS operates a network of almost 2,400 offices and laboratories around the world.
Quy mô công ty
Từ 501 - 1000 nhân viên
