CHUYÊN VIÊN HỖ TRỢ KHÁCH QUỐC TẾ MẢNG VIỄN THÔNG - không yêu cầu chứng chỉ ngoại ngữ
Nhân viên tư vấn
Địa điểm làm việc: Hà Nội
Hết hạn: 05/04/2024
- Chi tiết công việc
- Giới thiệu công ty
Vị trí công việc này hiện tại đã hết hạn nộp hồ sơ, bạn có thể tham khảo thêm một số công việc liên quan phía dưới
Mô tả công việc
We are seeking aCustomer Support Representativeto handle incoming calls and provide assistance to our current customers. The main responsibilities include addressing customer-reported issues, facilitating SIM and phone replacements, and assisting customers with service registration. The role involves interacting with customers through phone calls and chat conversations. Additionally, the position requires proactive follow-up calls to customers using our services or upon their request for support. It is important to note thatthere are no sales targets or revenue quotasassociated with this role.
Working hours:
** Monday to Saturday, with Sundays off.
Shift 1: 8:00 PM to 5:00 AM (Vietnam Time)
Shift 2: 10:00 PM to 7:00 AM (Vietnam Time)
Shift 3: 11:00 PM to 8:00 AM (Vietnam Time)
Break time: 60 minutes
Working hours:
** Monday to Saturday, with Sundays off.
Shift 1: 8:00 PM to 5:00 AM (Vietnam Time)
Shift 2: 10:00 PM to 7:00 AM (Vietnam Time)
Shift 3: 11:00 PM to 8:00 AM (Vietnam Time)
Break time: 60 minutes
Yêu cầu
Male/Female between 18 and 35 years old.
English proficiency commensurate with the respective positions, with no English certification required.
Candidates without experience will receive training.
English proficiency commensurate with the respective positions, with no English certification required.
Candidates without experience will receive training.
Quyền lợi
Call Agent:Starting salary of 14 million VND.
Chat Agent:Starting salary of 12 million VND>>PAUSE<<
Free training,support 3 million VND training fees
Regular salaryreviews twice a year; salaryreview after the first 3 monthsof employment.
Secure and safe working environment.
The company provides 100% of the necessary equipment for work.
Opportunity to enhance English language skills in a customer-oriented environment targeting the US market.
Participation in social insurance(BHXH), health insurance(BHYT), and unemployment insurance(BHTN)as per Vietnamese law, with social insurance contributionsstarting after 2 months of employment.
Young, dynamic, and creative working environment.
Opportunities for career advancement to managerial positions such as Supervisor, Team Leader, Trainer, Specialist, and Group Leader.
Flexibility to switch work channels based on individual capabilities to increase income.
Birthday celebrations, team building activities, annual trips, recognition programs, and support from the labor union.
Comprehensive initial vocational training provided.
Chat Agent:Starting salary of 12 million VND>>PAUSE<<
Free training,support 3 million VND training fees
Regular salaryreviews twice a year; salaryreview after the first 3 monthsof employment.
Secure and safe working environment.
The company provides 100% of the necessary equipment for work.
Opportunity to enhance English language skills in a customer-oriented environment targeting the US market.
Participation in social insurance(BHXH), health insurance(BHYT), and unemployment insurance(BHTN)as per Vietnamese law, with social insurance contributionsstarting after 2 months of employment.
Young, dynamic, and creative working environment.
Opportunities for career advancement to managerial positions such as Supervisor, Team Leader, Trainer, Specialist, and Group Leader.
Flexibility to switch work channels based on individual capabilities to increase income.
Birthday celebrations, team building activities, annual trips, recognition programs, and support from the labor union.
Comprehensive initial vocational training provided.
Thông tin chung
- Ngày hết hạn: 05/04/2024
- Thu nhập: 11 triệu - 16 triệu VND
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