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Mô tả công việc
Reporting
The
Business Analyst reports directly to the
Project Manager and Head of Analyst & Assurance
The Business Analyst role
As the Business Analyst, you will collaborate with our clients and project teams to discover and define requirements, form a vision, and successfully deliver solutions to end users.
Duties and Responsibilities
The Business Analyst is responsible for tasks in the following areas:
Take ownership of business analysis activities and be accountable for the success of product delivery in alignment with customer value and business goals
Lead requirements workshops and validation sessions with cross-functional teams (QA, Dev, PM, Designer) to ensure shared understanding of the solution logic
Apply business analysis techniques such as use case modelling, process flow design, and impact analysis to ensure the solution aligns with business needs and provides measurable value
Proactively review test cases prepared by QA to ensure they fully reflect business requirements and minimise misunderstandings
Leverage AI tools to improve requirement documentation, reduce turnaround time, and enhance communication and clarification
Analyse customer feedback (UAT/end-user) and support continuous improvement initiatives for both product and service quality, contributing to upsell potential and long-term client satisfaction
Perform other tasks assigned by the Chapter Head in line with the company direction
Yêu cầu
Qualifications/Experience Requirements:
Bachelor's degree
Minimum 03 years of experience as a Business Analyst,
Product Owner, Project Manager or in a similar role;
Domain Knowledge: an understanding of Banking and Financial operations is preferred
Good command of English communication skills
Understanding of UX/UI patterns based on channels (Web/Mobile);
Domain Knowledge: an understanding of Banking and Financial operations is preferred
Certifications in Business Analysis (CCBA, CBAP, PMI-PBA), and Project Management (PMP) are a plus.
Quyền lợi
What we offer
Salary and bonus
Attractive salary;
100% salary on probation;
Performance review twice a year, based on job outcomes.
13 months' salary and bonus assessment yearly;
Working time: Flexible working hours and location from Mondays to Fridays.
Unlimited paid leave annually;
Insurance, health care, and extra benefits
Premium PTI health care insurance;
Special health benefits (50% discount on medical examination fee, 10% discount on ultrasound and procedure fees, 5% on medicine) at 2 Clinics, including:
Vivision - 514 Bạch Mai
Phụ Sản 1 - 329 Bạch Mai
An annual medical check-up;
Annual company trip, holiday party, and other benefits according to company policy;
Free lunch at the office; drinks and snacks at the pantry;
MacBook and external monitor provided for work.
Working environment and development
Working environment: fast-moving, young, dynamic, no-walls environment.
Sports activities: football, exercise break.
Training: soft skills and technical skills training.
Others: free coffee/tea/cookies, parking fee, year-end party, etc...
Thông tin khác
Thời gian làm việc
Thứ 2 - Thứ 6 (từ 09:00 đến 18:00)
Thông tin chung
- Ngày hết hạn: [protected info]
- Thu nhập: Tới 40 triệu
Nơi làm việc
- - Hà Nội: Khu đô thị Mộ Lao, Phường Hà Đông