Chuyên viên phát triển mẫu (Developer)

1. Follow up on new sample develop for meeting customer requirement
Receive product development requests from customers and confirm specifications before order launch
Coordinate with related departments to build and update product information based on customer requirements.
Create and control product information in internal systems and issue sample production requests.
Communicate with customers on materials, PU, logo, cutting direction, and printing methods to ensure accurate specifications.
Transfer technical information to engineering for 2D drawing preparation and insole sample development.
Submit drawings and samples to customers for approval and handle feedback.
Coordinate with engineering and sample teams to develop molds, cutting dies, and tooling.
Review trial samples before submission to ensure compliance with requirements.
Prepare full-size samples and obtain customer approval before mass production
2. Customer Product Consultation
Meeting with customer when they request for new project development
Advise customers on materials, technical specifications, and product solutions
Collect and analyze customer requirements to propose optimal sample solutions.
Give advice to customers about the product technical and confirm the Fabric direction, kind of PU and H/T Logo, Sublimation, Pad printing, silk printing, tooling information to get correct order information
3. Assessing the feasibility of the product
Conduct project evaluation with related departments and update customers.
Define product tolerance and mass production standards
Coordinate product testing with the Sample and Lab teams.
Work with suppliers on special technical requirements.
4. Building and fostering customers relationships
Build strong relationship with customers (T1s/ Brand)
Handle customer feedback and complaints during development.
Organize and attend regular customer meetings.
5. Negotiation and Resolve customers complaints
Negotiate with clients to obtain the best prototype and estimated time of purchase (ETD), prototype quality, timeline, and technical solutions.
Coordinate internally to resolve complaints and implement improvements.
6. Transfer information for related department to run mass order
Transfer product development information for mass production.
Confirm materials and specifications for urgent orders
7. Price requirement & create PI in sample stage.
Coordinate with Costing to calculate product cost and provide quotations
Prepare price requests and issue PI for sample mold charges
8. Work directly with Global OrthoLite in the process of working.
Manage technology transfer information and share with global sites
Coordinate with Global Sales and global sites for project development
9. Other tasks