Chuyên Viên Xử Lí Hồ Sơ - Fund Processing Specialist - Lương Từ 13-15 Triệu/Tháng

CÔNG TY TNHH TIN FUNDING GROUP

Địa điểm làm việc: Hồ Chí Minh

Hết hạn: 08/01/2025

Chi tiết công việc
Giới thiệu công ty

Thu nhập: 13 - 15 triệu

Loại hình: Toàn thời gian

Chức vụ: Nhân viên

Kinh nghiệm: 0,5 năm

Mô tả công việc

- Liaising between merchant and lender to resolve light complexity issues via inbound, outbound, email, chat, and messaging about business finance in the US and Canada.
- Provide accurate, valid, and complete information by utilizing appropriate tools, methods, and procedures.
- Ensure a high level of customer care and maintain a positive customer experience.
- Actively update knowledge and stay informed about customer service practices and processes.

Yêu cầu

- Fluency in English (speaking, listening, writing, and reading) - 100% English working environment.
- Proficient in professional problem-solving via phone and email.
- Willingness to work night shifts.
- A minimum of 6 months of experience in customer service or a similar role is an advantage.

Quyền lợi

- Average Monthly Salary: 12,000,000 - 14,000,000 VND.
- Full salary during the 2-month probation period.
- 13th-month salary.
Allowances:
- Meal allowance: 700,000 VND/month.
- Snack allowance: 300,000 VND/month.
- Night shift allowance: 40% of base salary.
- Job allowance: 1,000,000 VND/month (applicable after the probation period).
Support Policies:
- Recreational activities allowance: 20,000,000 VND/year per employee.
- Annual company trip allowance: 10,000,000 VND/year per employee.
- Full coverage for annual health check-ups at international hospitals (scheduled every March).
- Support for work equipment and personal essentials (separate male and female restrooms, toothpaste, shower gel, etc.).
- KPI bonus: 10% of the base salary.
Working Conditions:
- Working Days: 5 days/week, fixed weekends off (Saturday and Sunday).
- Full participation in social insurance (BHXH) and health insurance (BHYT) after becoming a permanent employee.
- Enrollment in 24/7 accident insurance coverage.
- 14 days of annual leave per year.
- 13th-month salary.
- Annual health check-ups.
- A modern, international, and professional working environment

Thông tin khác

Địa điểm làm việc
- Hồ Chí Minh: 1686/2H TL10, phường Tân Tạo, quận Bình Tân, Bình Tân
Thời gian làm việc
Shifts: 9-hour fixed shifts (including a 1-hour break):
Shift 1: 8:00 PM - 5:00 AM
Shift 2: 11:00 PM - 8:00 AM

Thông tin chung

Thu nhập: 13 - 15 triệu

Cách thức ứng tuyển

Ứng viên nộp hồ sơ trực tuyến bằng cách bấm nút Ứng tuyển bên dưới:

Hạn nộp: 08/01/2025

Giới thiệu công ty Xem trang công ty

Welcome to Tin Funding Group (TFG), your trusted partner in unlocking the potential of your business. At TFG, we're not just about providing financial solutions; we're about fueling your dreams and helping you reach new heights of success.
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