[CIS] IT Team Leader

Mô tả Công việc
Team Leadership:
Provide effective leadership to the IT team, fostering a collaborative and innovative work environment.
Conduct regular team meetings, set objectives, and monitor progress towards goals.
Foster professional development and skill enhancement within the team.
Software Deployment:
Guide clients through the planning, execution, and adoption of software solutions to enhance their business operations.
Helpdesk Support:
Manage the school helpdesk, providing timely and effective support to end-users.
Troubleshoot hardware, software, and network issues, escalating when necessary.
Develop and maintain a knowledge base to facilitate efficient issue resolution.
Infrastructure and Network Management:
Oversee the maintenance and upgrade of hardware and software systems.
Monitor and optimize network performance to ensure a reliable and secure IT environment.
Collaborate with vendors and service providers to procure necessary IT equipment and services.
Training and Documentation:
Develop and conduct training programs for end-users on relevant IT tools and systems.
Create and maintain documentation for IT processes, procedures, and troubleshooting guides.
Budget Management:
Contribute to the development of the IT budget and ensure cost-effective use of resources.
Monitor expenditures and identify opportunities for cost savings.
Team Leadership:
Provide effective leadership to the IT team, fostering a collaborative and innovative work environment.
Conduct regular team meetings, set objectives, and monitor progress towards goals.
Foster professional development and skill enhancement within the team.
Software Deployment:
Guide clients through the planning, execution, and adoption of software solutions to enhance their business operations.
Helpdesk Support:
Manage the school helpdesk, providing timely and effective support to end-users.
Troubleshoot hardware, software, and network issues, escalating when necessary.
Develop and maintain a knowledge base to facilitate efficient issue resolution.
Infrastructure and Network Management:
Oversee the maintenance and upgrade of hardware and software systems.
Monitor and optimize network performance to ensure a reliable and secure IT environment.
Collaborate with vendors and service providers to procure necessary IT equipment and services.
Training and Documentation:
Develop and conduct training programs for end-users on relevant IT tools and systems.
Create and maintain documentation for IT processes, procedures, and troubleshooting guides.
Budget Management:
Contribute to the development of the IT budget and ensure cost-effective use of resources.
Monitor expenditures and identify opportunities for cost savings.