Claim Administrator (English Language)

Responsibilities will include but not be limited to
- Adjudicate and process employee benefit claims in accordance with each clients policies and guidelines; raise clarifications when necessary
- Plan and organise the processing schedule to ensure timely
- Prepare and deliver claims reports according to clients' schedule
- Support in managing enquiries from clients or their employees
- Participate in new system release testing
- Support in issue investigation and resolution raised by clients or employees
- Document and maintain work procedures.