Claims Executive (Salary Upto 1,200Usd) - Insurance Experience
CÔNG TY TNHH AXINAN VIỆT NAM
Hết hạn: 06/04/2023
- Chi tiết công việc
- Giới thiệu công ty
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Mô tả công việc
- Support customers in claim settlement with related in insurers:
+ Instruct customers the procedure to submit claims to insurers;
+ Follow with insurers to have claims settled soon and in an appropriate way;
+ Give customers a reasonable explanation about the claim settlement;
+ Other support in claim settlement;
- Handle the claim works for Axinan Vietnam, including:
+ For the deals that Axinan Vietnam is in charge of claim settlement:
• Communicate with insurance agents and clients;
• Prepare claim forms and related documentation;
• Instruct claimants in preparing claim documents and submitting claims;
• Review claim submissions and verify the information;
• Do claim investigation and assessment, propose the claim settlement decisions;
• Implement site inspection and related work at the stores/contractors as assigned (including: inspect service quality, collect claim dossier, insured parts, etc);
• Negotiate with customer/contractors on cost of reinstatement works;
• Settle/follow claim payment;
• Prepare claim reports;
• Ensure claims are processed within the specific turnaround time;
• Carry out customer service (including: handle customer's inquiries or complaint, provide customer with information and as such).
+ For the deals that insurers are in charge of claim settlement:
• Support insurers in all claim settlement as regulated in the contracts between Axinan Vietnam and insurers;
• Prepare all claim reports, do claim payment reconciliation with insurers as requested.
- Support insurance and commecial partners in claim management;
- Participate in other works of the Operation team: business figures reconciliation, procedure development, administrative task;
- Other tasks as assigned.
+ Instruct customers the procedure to submit claims to insurers;
+ Follow with insurers to have claims settled soon and in an appropriate way;
+ Give customers a reasonable explanation about the claim settlement;
+ Other support in claim settlement;
- Handle the claim works for Axinan Vietnam, including:
+ For the deals that Axinan Vietnam is in charge of claim settlement:
• Communicate with insurance agents and clients;
• Prepare claim forms and related documentation;
• Instruct claimants in preparing claim documents and submitting claims;
• Review claim submissions and verify the information;
• Do claim investigation and assessment, propose the claim settlement decisions;
• Implement site inspection and related work at the stores/contractors as assigned (including: inspect service quality, collect claim dossier, insured parts, etc);
• Negotiate with customer/contractors on cost of reinstatement works;
• Settle/follow claim payment;
• Prepare claim reports;
• Ensure claims are processed within the specific turnaround time;
• Carry out customer service (including: handle customer's inquiries or complaint, provide customer with information and as such).
+ For the deals that insurers are in charge of claim settlement:
• Support insurers in all claim settlement as regulated in the contracts between Axinan Vietnam and insurers;
• Prepare all claim reports, do claim payment reconciliation with insurers as requested.
- Support insurance and commecial partners in claim management;
- Participate in other works of the Operation team: business figures reconciliation, procedure development, administrative task;
- Other tasks as assigned.
Yêu cầu
- At least a bachelor's degree, preferably in Insurance, Finance, Law, Engineering or related areas;
- At least 01 year experience in insurance claim settlement and/or customer service;
- Good logical and structural thinking, strong sense of responsibility, customer-oriented mind and result-oriented mindset;
- Good written and verbal communication, interpersonal and dispute settlement skills;
- Ability to do multi-tasks, prioritize, work in a team and independently, manage time effectively;
- Suitable customer service skills;
- Ability to work under pressure;
- High attention to detail;
- Computer literate and proficient in MS Office, MS Excel; knowing the insurance software/web/app is preferred;
- English is required.
- At least 01 year experience in insurance claim settlement and/or customer service;
- Good logical and structural thinking, strong sense of responsibility, customer-oriented mind and result-oriented mindset;
- Good written and verbal communication, interpersonal and dispute settlement skills;
- Ability to do multi-tasks, prioritize, work in a team and independently, manage time effectively;
- Suitable customer service skills;
- Ability to work under pressure;
- High attention to detail;
- Computer literate and proficient in MS Office, MS Excel; knowing the insurance software/web/app is preferred;
- English is required.
Quyền lợi
To work in the largest insurance technology company in Southeast Asia
To learn and practice in a flexible working environment, putting work efficiency first
To contact and learn with the largest partners in the market in all business fields.
To learn and practice in a flexible working environment, putting work efficiency first
To contact and learn with the largest partners in the market in all business fields.
Thông tin khác
Ngày Đăng Tuyển
20/02/2023
Cấp Bậc
Nhân viên
Ngành Nghề
Dịch vụ khách hàng
, Bảo hiểm
, Pháp lý
Kỹ Năng
Customer Service, Insurance, Insurance Claims, Finance, Claim Investigation
Ngôn Ngữ Trình Bày Hồ Sơ
Bất kỳ
20/02/2023
Cấp Bậc
Nhân viên
Ngành Nghề
Dịch vụ khách hàng
, Bảo hiểm
, Pháp lý
Kỹ Năng
Customer Service, Insurance, Insurance Claims, Finance, Claim Investigation
Ngôn Ngữ Trình Bày Hồ Sơ
Bất kỳ
Thông tin chung
- Ngày hết hạn: 06/04/2023
- Thu nhập: Thỏa thuận
Giới thiệu công ty
Xem trang công ty
Chúng tôi là công ty công nghệ bảo hiểm cung cấp dịch vụ bảo hiểm với sứ mệnh đặt con người lên hàng đầu, đơn giản dễ hiểu - dễ sử dụng, mức phí hợp lý, chân thật và phù hợp. Chúng tôi không ngừng tìm kiếm những phương cách mới mẻ, thông minh hơn để loại bỏ những điểm thiếu hiệu quả như quy trình thủ tục mất thời gian. Đó chính là sử dụng thiết kế và công nghệ tiên tiến.
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