client liaison ExecutiveFamily Medical Practice Ha Noi

- Answering customer phone calls.
- Making customer appointments.
- Translating medical files.
- Gathering information to complete patient files on the system.
- Checking I.D papers, insurance membership, and details.
- Managing patient flow.
- Handling cashier work.
- Ensuring all information is ready for billing and payment purposes.
- Checking that patients have all necessary documentation/ reports/ medication, etc. before leaving the clinic.
- Perform other tasks as assigned by the Line Manager