Mô tả công việc
Answering customer phone calls.
Making customer appointments.
Translating medical files.
Gathering information to complete patient files on the system.
Checking I.D papers, insurance membership, and details.
Managing patient flow.
Handling cashier work.
Ensuring all information is ready for billing and payment purposes.
Checking that patients have all necessary documentation/ reports/ medication, etc. before leaving the clinic.
Perform other tasks as assigned by the Line Manager
Yêu cầu
Holder of a diploma or equivalent degree
Having experience in customer relation/ interaction, preferably at Foreign Service companies or in healthcare industry, hospitals/ clinics with an international environment will be an advantage.
Fluency in English, with excellent listening, and interpersonal skills.
Exceptional customer service skills.
Hard-working, reliable, responsible & accountable.
Proactive.
Quyền lợi
Competitive salary based on experience and language skills
International working environment with a multicultural team
Training and development opportunities
Health care benefits
Thông tin khác
Thời gian làm việc
Thứ 2 - Chủ nhật (từ 08:00 đến 17:00)
48 giờ/tuần xoay ca sáng hoặc trưa từ thứ Hai đến Chủ Nhật.
Thông tin chung
Nơi làm việc
- - Hồ Chí Minh: 95 Thảo Điền, Phường An Khánh (Thành phố Thủ Đức cũ)