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Mô tả công việc
* GENERAL INFORMATION:
The Client Liaison Executives will:
- provide excellent customer service to patients,
- portray a professional, courteous and helpful attitude in all dealings with internal and external customers.
* KEY RESPONSIBILITIES:
- Meet and greet
- Answering phone calls
- Making appointments
- Gathering information to complete patient file
- Checking I.D papers, insurance membership and details
- Managing patient flow
- Handling cashier work
- Ensuring all information are ready for billing and payment purposes
- Checking that patients have all necessary documentation/ reports/ medication, etc. before leaving the clinic
- Assisting with medical evacuation as required from time to time
- Assisting patients to make bookings outside FMP
- Perform other tasks as assigned by Line Manager
Yêu cầu
Customer Service, Client Liaison, Clinical Care, Client Operation, Healthcare Industry
Quyền lợi
Thông tin khác
Ngày Đăng Tuyển
10/12/2021
Cấp Bậc
Nhân viên
Ngành Nghề
Dịch vụ khách hàng
, Y tế/Chăm sóc sức khỏe
, Hàng không/Du lịch
Kỹ Năng
Customer Service, Client Liaison, Clinical Care, Client Operation, Healthcare Industry
Ngôn Ngữ Trình Bày Hồ Sơ
Tiếng Anh
Thông tin chung
- Ngày hết hạn: 27/02/2022
- Thu nhập: Thương lượng
Vietnam Medical Practice We are Family Medical Practice- the first foreign-operated, multi-disciplinary medical provider in Vietnam. With 5 clinics in Hanoi, Ho Chi Minh City and Da Nang, our multi-national team of physicians come from the US, Canada, Israel, France, Belgium, Italy, Switzerland,...
Quy mô công ty
Từ 101 - 500 nhân viên