Clinic Manager

Lead & Inspire
Supervise daily front desk operations to keep patient flow smooth
Assign tasks, manage schedules, and track team performance
Be the go-to person for complex patient issues and complaints
Train and coach new team members to deliver world-class service
Elevate Patient Experience
Ensure every patient feels welcomed and guided through their visit
Oversee appointment scheduling, rescheduling, and reminders
Support the team in resolving inquiries with professionalism and care
Keep Things Running Smoothly
Guarantee accuracy in patient records (personal, medical, financial)
Coordinate between reception, consultation rooms, and treatment areas
Maintain consistency in documentation (consent forms, insurance, treatment records)
Oversee Billing & Insurance
Supervise payments (cash, card, insurance) and daily invoice tracking
Help patients understand insurance claim processes
Ensure reconciliation of payment records with accounting
Support Operations & Events
Monitor front office supplies and readiness
Assist in organizing patient events, wellness talks, and internal training
Collaborate with other departments to improve patient flow and service delivery