Club Hostess (Urgent)

Meet; Greet; and assist players in all situations.
Work at the Club Desk and on the Gaming floor to assist guests with inquiries and to advise and sell marketing promotions
Sign guests up to The Rewards
Assist guests with promotional redemption and the issue other promotion benefit if necessary
Offer and arrange complimentary item/goodies for guests,
Must continually strive to outperform and exceed guest expectations, be customer focused and possess a genuine devotion to assisting people,
To be a 'wealth of information', aware of current and future gaming promotions and events, in addition to "Marketing Team" activity. Be an integral part of the guests 'entertainment experience'
Record and transfer the player's compliments or criticisms to the Management/ Marketing team
Other tasks arranged by Manager