Community Manager

Community Manager, Vietnam | Street Ho Chi Minh City (Hybrid) | Full-time
ABOUT STREET
Street is a San-Francisco based start-up building American-grade access to every NYSE and Nasdaq-listed stock to 170 countries.
We're now building our community in Vietnam and need someone to own it.
THE ROLE
You'll build and lead Street's Vietnam community from the ground up: the channels, the people, the events, and the feedback loop back to product.
You'll be the first local hire in this function and report to the core team.
WHAT YOU'LL DO
Own the Vietnam community strategy and targets: active members, retention, referrals, activated users - Launch and run community channels (Telegram, Zalo, Discord, Facebook, X) with clear moderation and escalation rules
Build a local ambassador and KOL program: recruit, onboard, incentivize, measure - Plan and host meetups, AMAs, and campaigns in HCMC and online
Localize product and educational content for Vietnamese retail investors
Turn community feedback into product and support insights
Partner with trading groups, crypto communities, universities, and fintech creators
Manage community risk: scams, impersonation, misinformation, crisis response
WHAT WE'RE LOOKING FOR
Must have - 4+ years in community, growth, or marketing; [3+] of them in fintech or crypto
Proven track record building or scaling a community (members, engagement, retention, conversion: bring numbers)
Experience working at a fintech startup or centralized exchange
Native Vietnamese and excellent English (IELTS 7.0+ or equivalent), spoken and written
Credible network in Vietnamese crypto or retail-trading communities
Hands-on: you run moderation, events, and ambassadors yourself
Nice to haves
Knowledge of US equities, ETFs, and tokenized assets
Experience with referral/incentive programs and community analytics
KOL and partnership management experience
WHY JOIN
Ground floor of a new market with direct access to leadership
Real ownership: you define what community means at Street in Vietnam
Competitive compensation package
HOW TO APPLY
Send your CV and a short note on the best community you've built (size, your role, results) to [protected info], or apply via LinkedIn.