Content Operations Specialist, Brand Partnership

About the Role
We are looking for a detail-oriented Content Operations Specialist to join our Account team and support the delivery of social-first campaigns for a global technology brand.
This role serves as the quality gatekeeper across the content development process, ensuring all social content, creator deliverables, and campaign assets align with brand guidelines, communication standards, and client requirements before submission.
The ideal candidate combines strong content judgment, stakeholder management skills, and the ability to navigate highly regulated brand environments.
Key Responsibilities
Content Quality Control & Governance
Review and evaluate social media content across multiple formats, including social copy, content calendars, scripts, storyboards, creator briefs, and video deliverables.
Ensure all content complies with brand guidelines, messaging frameworks, product communication requirements, and platform best practices.
Identify potential compliance risks, inconsistencies, or quality issues before content is submitted for client approval.
Establish and maintain content review checklists, quality standards, and governance processes.
Creator & Campaign Oversight
Review KOL/Creator scripts, concepts, and content deliverables to ensure alignment with campaign objectives and brand requirements.
Work closely with creators, creative teams, and production partners to address revisions and improve content quality.
Provide clear and actionable feedback to internal teams and external partners.
Stakeholder Management
Partner closely with Account, Creative, Strategy, and Production teams throughout campaign development.
Interpret client feedback and translate requirements into actionable recommendations for project teams.
Act as a key point of contact for content quality and compliance-related matters during campaign execution.
Continuous Improvement
Monitor recurring feedback patterns and identify opportunities to improve content development processes.
Support onboarding and knowledge-sharing initiatives related to client guidelines and content governance practices.