Corporate Transaction ServiceNgân hàng TNHH một thành viên United Overseas Bank (Việt Nam)

Job Responsibilities
Handling client's audit confirmation/bank confirmation request and other middle office tasks
Support clients on the day to day Trade transaction and Remittance payments queries on phone or emails
Record all calls information according to standard operating procedures
Work closely with various stakeholders to ensure client's requests are fulfilled
Ensure timely and accurate delivery of reporting and monitoring of department KPIs
Identify and escalate client issue if any
Provide excellent customer service to all clients
Job Requirements
Recognized Diploma or Degree
Have knowledge about International Trade and payment
Good understanding of various Trade products and UCP600, ISBP, Incoterms...
Proficiency with MS Office Applications
Able to work independently with excellent verbal and email-writing skills
Able to interact effectively with internal & external parties of all levels
Ability to work in a high-volume, fast paced environment is required