Cre - Regulatory Affairs Executive - Chuyên Viên Tư Vấn và Thực Hiện Thủ Tục Cho Doanh Nghiệp

A CRE - Regulatory Affairs is responsible for fully understanding a client's needs and providing resources, procedures, and solutions to meet those needs. A CRE - Regulatory Affairs must ensure the company's engaged services are delivered on time, on the company's budget, and up to the client's standards.
You will:
1. Provide professional research and support to Salesperson for closing the deal with prospective clients. Conduct a minimum of 10 research topics and 01 training session per month. Ensure high responsiveness throughout the working process which will not keep relevant parties waiting for more than 08 hours to give feedback or answer.
2. Ensure the 100% accuracy and comprehensiveness of the research result addressing each concern of the client.
3. Prepare accurate documents and submit documents to relevant departments on the client's behalf 100% on time.
4. Follow up closely and update relevant parties and clients about the progress step by step and the result.
5. Present and demonstrate the company's services to prospective clients.
6. Stay communicative, responsive, and supportive to clients' inquiries, questions, and concerns and proactively involve relevant parties to solve clients' requests.
7. Report and update accurately to supervisors whenever required.
8. Full fill tasks to implement internal services for the company whenever being required.
9. Fully update the company's project database as required.
10. Reporting direct supervisor about all stages of the project on regular basis.
11. Build up a good relationship with clients through the delivery process.
12. Handling complaints from clients about projects under self-charge and amending the mistakes or damages caused which make clients unhappy.
13. Collaborate with other departments for sale and delivery activities.