customer activation SpecialistKOVA TRADING
Nơi làm việc: Hồ Chí Minh
Ngành nghề: Tư vấn/ Chăm sóc khách hàng, Marketing - PR, Phát triển thị trường, Marketing / Truyền thông / Quảng cáo, Tiếp thị - Quảng cáo
Lương: Cạnh tranh
Hình thức: Toàn thời gian
Ngày đăng: 27/03/2024
Hạn nộp: 30/04/2024
Vị trí công việc này hiện tại đã hết hạn nộp hồ sơ, bạn có thể tham khảo thêm một số công việc tương tự tại đây:
Mô tả công việc
Mô tả Công việc
Key Responsibilities:
Enhance Customer Engagement:
Implement customer engagement activities across various markets.
Conduct competitor research to design and propose solutions, policies, and principles that ensure the quality of products and services delivered to customers.
Ensure Consistent Customer Experience:
Monitor, coordinate, and implement activities that guarantee customer experience across online and offline channels, devices, and touchpoints.
Ensure a consistent customer experience across multiple channels.
Customer Data Collection and Analysis:
Participate in building a standardized customer feedback data collection system to identify key metrics that significantly impact customer experience.
Utilize data management tools to establish a continuous data flow for analyzing, measuring, and evaluating customer behavior and developing insights from various sources.
Improve Customer Experience:
Organize quality surveys and campaigns to elevate customer experience.
Prepare periodic and ad-hoc reports related to customer experience.
Collaboration and Development:
Collaborate effectively with teams to achieve assigned projects/goals.
Actively participate in short-term and long-term training programs as required by the department and company policies.
Participate in departmental and company events.
Perform other duties as assigned by the direct supervisor.
Key Responsibilities:
Enhance Customer Engagement:
Implement customer engagement activities across various markets.
Conduct competitor research to design and propose solutions, policies, and principles that ensure the quality of products and services delivered to customers.
Ensure Consistent Customer Experience:
Monitor, coordinate, and implement activities that guarantee customer experience across online and offline channels, devices, and touchpoints.
Ensure a consistent customer experience across multiple channels.
Customer Data Collection and Analysis:
Participate in building a standardized customer feedback data collection system to identify key metrics that significantly impact customer experience.
Utilize data management tools to establish a continuous data flow for analyzing, measuring, and evaluating customer behavior and developing insights from various sources.
Improve Customer Experience:
Organize quality surveys and campaigns to elevate customer experience.
Prepare periodic and ad-hoc reports related to customer experience.
Collaboration and Development:
Collaborate effectively with teams to achieve assigned projects/goals.
Actively participate in short-term and long-term training programs as required by the department and company policies.
Participate in departmental and company events.
Perform other duties as assigned by the direct supervisor.
Yêu cầu công việc
Yêu Cầu Công Việc
Bachelor's degree in Economics, Marketing, Business Administration, or related fields.
Minimum of 1 year experience working in Customer Service.
Data analysis skills and proficiency in using data management tools.
Excellent communication, presentation, and articulation skills.
Ability to work independently and collaborate effectively within a team.
Responsible, meticulous, and detail-oriented.
Highly adaptable, with a strong desire to learn and develop professionally.
Bachelor's degree in Economics, Marketing, Business Administration, or related fields.
Minimum of 1 year experience working in Customer Service.
Data analysis skills and proficiency in using data management tools.
Excellent communication, presentation, and articulation skills.
Ability to work independently and collaborate effectively within a team.
Responsible, meticulous, and detail-oriented.
Highly adaptable, with a strong desire to learn and develop professionally.
Quyền lợi được hưởng
Laptop
Chế độ bảo hiểm
Du Lịch
Phụ cấp
Đồng phục
Chế độ thưởng
Chăm sóc sức khỏe
Đào tạo
Tăng lương
Công tác phí
Phụ cấp thâm niên
Nghỉ phép năm
CLB thể thao
Chế độ bảo hiểm
Du Lịch
Phụ cấp
Đồng phục
Chế độ thưởng
Chăm sóc sức khỏe
Đào tạo
Tăng lương
Công tác phí
Phụ cấp thâm niên
Nghỉ phép năm
CLB thể thao
Thông tin khác
Bằng cấp:
Đại học
Độ tuổi:
Không giới hạn tuổi
Lương:
Cạnh tranh
Đại học
Độ tuổi:
Không giới hạn tuổi
Lương:
Cạnh tranh
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KOVA TRADING
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Vị trí customer activation Specialist do công ty KOVA TRADING tuyển dụng tại Hồ Chí Minh, Joboko tự động tổng hợp mức lương Cạnh tranh, tìm thêm việc làm về Customer Activation Specialist hoặc công ty KOVA TRADING ở các link phía trên
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