![Animal doctors](https://u-vn.joboko.com/ComLogo/2022/4/animal-doctors-b2ee6cf5.png)
- Chi tiết công việc
- Giới thiệu công ty
Mức lương: Thoả thuận
Loại hình: Toàn thời gian
Mô tả công việc
Animal Doctors International is a full-service veterinary clinic driven by a passion for excellence. We provide compassionate clinical care, state-of-the-art technology and highly-skilled international veterinarians to deliver on our promise of exceptional service and personalized care for your loved pets.
Our founder, Dr. Will Thomas - built Animal Doctors International back in 2014. Curently, we have 10 veterinary hospital in many countries. So far we have helped over 100,000 animals receive the gold standard care they deserve across our veterinary hospitals in Southeast Asia. To continue doing this - we need the best veterinarians around!
Key Responsibilities
Serve as "Ambassadors" - creating and maintaining goodwill for the hospital.
Answer and triage phone calls, emails, messages from clients.
Troubleshoot issues over phone calls, chat and handle customer complaints.
Make calls, follow up and update on lists of customers.
Schedule appointments and other patient visits in the appointment book, including re-check appointments, surgeries, and drop offs.
Call clients to confirm appointments, remind of missed appointments and laboratory results as well as callbacks for procedures performed.
Relay appropriate information to/from clients to doctors and/or management.
Quickly understand client needs and initiate the process of meeting those needs.
Help new clients completely fill out the registration form. Inform new clients about services, etc. that we offer.
Maintain proper documentation in the electronic medical record
Prepare deposit slips and/or cash balancing worksheet for the daily bank deposit as directed by the Hospital/Office Manager.
Present and explain fee estimates for treatment/surgery to clients.
Process payment transactions
Work location: 78 To Ngoc Van street, Quang An, Tay Ho District, Ha Noi capital
Our founder, Dr. Will Thomas - built Animal Doctors International back in 2014. Curently, we have 10 veterinary hospital in many countries. So far we have helped over 100,000 animals receive the gold standard care they deserve across our veterinary hospitals in Southeast Asia. To continue doing this - we need the best veterinarians around!
Key Responsibilities
Serve as "Ambassadors" - creating and maintaining goodwill for the hospital.
Answer and triage phone calls, emails, messages from clients.
Troubleshoot issues over phone calls, chat and handle customer complaints.
Make calls, follow up and update on lists of customers.
Schedule appointments and other patient visits in the appointment book, including re-check appointments, surgeries, and drop offs.
Call clients to confirm appointments, remind of missed appointments and laboratory results as well as callbacks for procedures performed.
Relay appropriate information to/from clients to doctors and/or management.
Quickly understand client needs and initiate the process of meeting those needs.
Help new clients completely fill out the registration form. Inform new clients about services, etc. that we offer.
Maintain proper documentation in the electronic medical record
Prepare deposit slips and/or cash balancing worksheet for the daily bank deposit as directed by the Hospital/Office Manager.
Present and explain fee estimates for treatment/surgery to clients.
Process payment transactions
Work location: 78 To Ngoc Van street, Quang An, Tay Ho District, Ha Noi capital
Yêu cầu công việc
What We Are Looking For
Good English communication skills.
Accept candidates without experience.
Great phone skills. Great client service skills.
Must be friendly, outgoing, "people-oriented."
Well groomed, organised and detail oriented.
Ability to handle money accurately and honestly.
Must possess sound decision making skills and multi-task while working in an environment of stress.
Good English communication skills.
Accept candidates without experience.
Great phone skills. Great client service skills.
Must be friendly, outgoing, "people-oriented."
Well groomed, organised and detail oriented.
Ability to handle money accurately and honestly.
Must possess sound decision making skills and multi-task while working in an environment of stress.
Quyền lợi được hưởng
Nego Salary. Competitive remuneration package
Dynamic, supportive environment
International Company with many different nationalities. Work an International working environment
Excellent Salary Scale & Year-End Salary Review
Frequent Team Building Activities
A rewarding & meaningful role where you make a difference in pets' lives
Dynamic, supportive environment
International Company with many different nationalities. Work an International working environment
Excellent Salary Scale & Year-End Salary Review
Frequent Team Building Activities
A rewarding & meaningful role where you make a difference in pets' lives
Thông tin khác
Cấp bậc
Nhân viên
Kinh nghiệm
Không yêu cầu kinh nghiệm
Số lượng tuyển
1 người
Hình thức làm việc
Toàn thời gian
Giới tính
Nữ
Nhân viên
Kinh nghiệm
Không yêu cầu kinh nghiệm
Số lượng tuyển
1 người
Hình thức làm việc
Toàn thời gian
Giới tính
Nữ
Nộp hồ sơ liên hệ
Animal doctors
Giới thiệu công ty
Xem trang công ty
Animal Doctors International là bệnh viện thú y với đầy đủ các dịch vụ tiện ích, lấy sự xuất sắc làm kim chỉ nam. Chúng tôi cung cấp các dịch vụ chăm sóc y tế với công nghệ tân tiến và các bác sĩ thú y quốc tế có tay nghề cao nhằm đảm bảo mang đến sự chăm sóc tốt nhất cho thú cưng của bạn. Chúng tôi luôn cam kết duy trì các tiêu chuẩn quốc tế đối với đội ngũ nhân viên và chăm sóc thú cưng với sự tận tình chu đáo trong từng lần khám, phẫu thuật hay huấn luyện.
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