Mô tả công việc
Serve as the first point of contact for patients, ensuring a welcoming experience while managing scheduling, check-in, payment, and administrative support for Chiropractic and Wellness services.
Patient Reception & Support
Greet patients warmly, creating a friendly and professional first impression
Manage appointment scheduling and guide patients through Chiropractic and Wellness services
Handle inquiries and provide clear, courteous responses to ensure high patient satisfaction
Patient Process Coordination
Accurately update and maintain patient personal, medical, and financial records
Coordinate the patient flow between consultation rooms, therapy areas, and reception
Support chiropractors, therapists, and nurses as needed, including translating documents or instructions (English-Vietnamese)
Billing & Insurance Support
Process payments (cash, card) and assist with direct and indirect insurance claims
Issue daily invoices and help manage cash handling procedures
Guide patients through insurance documentation and requirements
Administrative & Event Support
Maintain accurate data entry in the clinic management system
Assist in organizing promotional events, wellness workshops, and internal meetings
Perform other administrative or operational tasks assigned by supervisors
This position will report to line Manager.
Yêu cầu
Fluency in spoken and written English.
Professional demeanor and the ability to exercise courtesy and maintain gracious manner with all patients.
Hard-working and attentive attitude.
Be able to multi task, willing to learn more about medical and wellness field.
Be positive and can-do attitude.
High fluency in spoken and written English.
Professional demeanor and the ability to exercise courtesy and maintain gracious manner with all patients.
Hard-working and attentive attitude.
Multi-tasks execution ability.
Willing to learn more about medical terms.
Quyền lợi
Medical benefits, annual leave.
Associate and Family member discount treatment at Maple Group.
Team-building, year-end party, and other advantages will be discussed in the interview.
To be working in a dynamic and professional international environment.
To participate in co-branding sponsored events/activities.
To upgrade English skills, communication skill and enhance problem solving skill in urgent situations.
Thông tin chung
- Thu nhập: 10 - 12 triệu VNĐ
Nơi làm việc
- 1. 2-4 Nội khu Hưng Gia 1, Phường Tân Phong, Quận 7
- 2. 107B Trương Định, Võ Thị Sáu, Quận 3, Hồ Chí Minh