Customer Service Engineer For Fresher (Hanoi, Hochiminh)

What is Azure Authentication?

Azure Authentication is a core component of Microsoft Entra ID (formerly Azure Active Directory - Azure AD), responsible for verifying user and application identities within the Azure ecosystem

Primary Goal: Ensuring secure access control to applications, systems, and data by authenticating users and devices.

Key Authentication Methods:

• Password-based Authentication - Traditional username & password login.


• Multi-Factor Authentication (MFA) - Adds an extra layer of security.


• Passwordless Authentication - Uses Windows Hello, FIDO2, or Microsoft Authenticator.


• Certificate-based Authentication (CBA) - Uses digital certificates for authentication.


• Single Sign-On (SSO) - Allows users to log in once and access multiple apps

Why It Matters?

• Enhances enterprise security and prevents identity-based attacks.


• Protects users against phishing, brute force attacks, and credential theft.


• Integrates with key Microsoft services like Microsoft 365, Azure Virtual Desktop, SharePoint, Teams.

Your role & responsibilities
Customer Feedback, Troubleshooting, Requirement Analysis, Cross-Functional Collaboration, Process Improvement, Feedback Loop Creation, Defect Reporting, Automation, Content Review Processes, Problem Solving
Your skills & qualifications
Communication, Teamwork, Adaptability, Time Management, Languages, Negotiation Skills, Learning Orientation, General standards
Benefits for you

• Performance Bonus
  Social and Health insurance follow Vietnamese Law
  Young & Dynamic Working Environment
  International Culture
  24/7 Insurance for Night-shift
  Annual Health Check-up

  
  

  + Salary at 100% during the probationary period (2 months).
  + Training in the 1st month.
  + 90% contribution of the gross salary to social insurance
  + 12 days of annual leave, 8 days of sick leave
  + 30% allowance on gross salary for employees working night shift from 10PM - 6AM
  + PVI insurance + 500,000 VND food allowance if night shifts comprise 50% or more of working hours.
  + Annual Health Checkup for Employees Sign Labour Contract before 1st January.
  + Activities: Birthday party, Employee engagement activities.
  + Training will be offered
  + Full working equipment will be provided