Customer Service Executive
Công ty TNHH sản xuất thương mại Artstuff
- Chi tiết công việc
- Giới thiệu công ty
Mô tả công việc
Evaluate individual issues and take appropriate actions to meet customer needs.
Coordinate with relevant departments to update information and devise suitable solutions for handling order requests within the internal system.
Contribute to the development and management of the customer service plan.
Prepare regular reports on a weekly, monthly, and quarterly basis.
Perform tasks related to customer service, including data collection, surveys, consulting, and identifying opportunities to upsell products.
Carry out other related tasks as assigned by management.
Yêu cầu công việc
At least 1 year of experience in a similar role.
Ability to work independently and as part of a team, completing tasks on time.
Proficient in both Vietnamese and English across all four skills: listening, speaking, reading, and writing.
Flexible in handling situations.
Proactive with strong negotiation and persuasion skills, enthusiasm, meticulousness, calmness, and patience.
Quyền lợi được hưởng
Working time: 9 am - 6 pm, Mon - Fri
Attractive salary and benefits (13th salary and additional bonus every year)
A fun & dynamic environment and freedom to be creative.
Salary review based on performance every year.
Premium health insurance package
Paid leave (12 days/year)
Be granted company uniforms
Annual health check
Travel, team building, and other group activities
Thông tin khác
Nhân viên
Kinh nghiệm
1 năm
Số lượng tuyển
1 người
Hình thức làm việc
Toàn thời gian
Giới tính
Không yêu cầu
Nộp hồ sơ liên hệ
Công ty TNHH sản xuất thương mại Artstuff
Thông tin chung
- Mức lương: Thỏa thuận
Cách thức ứng tuyển
Founded in 2018, Artstuff operates in computer accessories production located in Ho Chi Minh, Vietnam. We provide outstanding products as mechanical keycaps and artistic mechanical keyboards for over 10,000 customers across more than 16 countries and regions.
We offer artworks that are a combination of traditional crafts and new technology, creating unique desktop-related products. Artstuff provides both the gaming community and common users the expressions of their bold personalities in a distinctive aesthetic style. Our mission is to build a community for people who have the same passion to share common interests and make their own world a wow!
Artstuff proudly tops this list with global customer satisfaction with our mass production products: Dwarf Factory!
· Website: https://www.dwarf-factory.com/ · Facebook: https://www.facebook.com/dwarf.factory4/
· Instagram: https://www.instagram.com/dwarf.factory/
We hire exceptionally creative and talented people that bring experience and high standards to the table, but that's just the start. Together, let's make a wow!
Visit us for more info:
· Website: https://artstuff.vn/
· Linkedin: https://www.linkedin.com/company/artstuff/
Việc làm tương tự
Giải thưởng
của chúng tôi
Top 3
Nền tảng số tiêu biểu của Bộ
TT&TT 2022.
Top 15
Startup Việt xuất sắc 2019 do VNExpress tổ chức.
Top 10
Doanh nghiệp khởi nghiệp sáng tạo Việt Nam - Hội đồng tư vấn kinh doanh ASEAN bình chọn.
Giải Đồng
Sản phẩm công nghệ số Make In Viet Nam 2023.