Mô tả công việc
Receive information, provide consultation, support, and respond to Users' inquiries regarding related issues Record User complaints and handle them in accordance with established procedures Flexibly use available tools and coordinate with relevant departments to resolve issues promptly and professionally Proactively contact Drivers/Restaurants via call when necessary Record and forward information to relevant departments to support
Shippers/Users/Merchants
Yêu cầu
Average Income: up to 25.000.000 VND/month Base Salary: 21.500.000 vnd/month. Meal allowance: 500.000 vnd/month. Night shift allowance: 30% base salary Monthly KPI Incentive: 900.000 - 1.200.000 vnd/month 100% salary in 2-month probation time
Graduated from High school or equivalent academic level Strong Korean communication skills (verbal and written) - Topik 5 and above At least 6-month experience in Customer Service roles or any relevant ones. Have sales mindset and customer oriented with experience in text chat/email customer service
Quyền lợi
Full social insurance, health insurance, unemployment insurance, and 24/7 welfare policies. 14 days leave/year. 13th month salary. Clear promotion policy. Review and adjust salary annually. International working environment.
Thông tin khác
Mã việc làm
FB
Loại công việc
Nhân viên toàn thời gian
Cấp bậc
Nhân viên
Học vấn
Trung học phổ thông
Kinh nghiệm
1 - 2 năm kinh nghiệm
Giới tính
Bất kỳ
Tuổi
Dưới 35
Ngành nghề
Tư vấn dịch vụ khách hàng
,
Dịch vụ khách hàng
Thông tin chung
- Thu nhập: 21 triệu - 25 triệu