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Mô tả công việc
1. Job Description
- Lead & manage the FFW CS Team to focus on the key Customer service drivers, comply with specific client SOP and monitor respective KPIs
- Fully understanding contracts and charge structures including surcharges, additional charges and accessorial charges to ensure
- Ensure proper implementation of new clients or new programs
- Liaise with customers, vendors for the provision of smooth processing and logistics flow
- Conduct business analysis of internal performance and market information.
- Manage communication with other Team Managers, oversea offices, HQ and vendors to make the best result.
- Develop relationship woth vendors and have a price competitiveness.
- Report to Branch Manager on a regular basis and contribute to corporate decisions.
- Perform other ad-hoc duties as assisgned
- Responsible for day to day operation.
2. Key Responsibilities:
- Make a clear improvement scheme and train staffs
- Communicate with a team and Team Managers to draw the best interest for a company
Yêu cầu
○ At least 10 year experience in the same field or over
○ Operation Efficientcy & customer service Experience
○ Knowledge of industry trends & experience in service / profit improvement & business growth opportunities
○ Deep knowledge in Vietnam Customs process
○Understanding of legal/ commercial framework, approval process and documentation related to
A Contract of carriage for AIR, FCL, LCL,intermodal transport, and international trade
B INCONTERMS, STC, Customs Documentation, HS Code, and import/export processes
C International Contract law relevant to our services
○ Familiarity with our policies and Processes
○ Excellent teamwork and leadership
○ Positive & aggressive character
○ Good communication skills in English
○ Female applier is preferred
○ University degree -major in same field
- Able to adapt quickly to changing priorities
- Able to handle multiple tasks simultaneously
- Strong communications, time management and decision making skills
- Dynamic, hard working, loyalty, teamwork, professional, detail-oriented
- Professional use of relevant computer
- Honest, trustworthy, flexible and hardworking
- Good at MS office, MS outlook
○ Self-started, customer oriented person
*** Your personnel CV can be in English and Vietnamese (Application form, photo, degrees, certificates, all can be copied only) and sent to :
PIC : Mr. Park SiYeon
***Address : Eusu Logistics Viet Nam Co, Ltd
05th Fl, 35 Nguyen Hue St, Ben Nghe ward, Dist.1, HCMC Or click "APPLY" Button to contact us via Email
*** All your cv and related document must be sent before 21 Jun, 2018*** Top priority for the soon resumes
Quyền lợi
Luong thang 13
Chuong trinh suc khoe danh cho ca nhan va gia dinh
Che do tang luong va thuong theo dinh ky hang nam
Thông tin chung
- Ngày hết hạn: [protected info]
- Thu nhập: Thỏa thuận
