Customer service (PAFCO)

- Call Center Inbound + Chat via social media channels
- Agents work at MBB Office and support US customers
- Support customers to buy/handle products by chatting and calling
- Follow up orders. Support customers on orders (delivery time, types of goods, ...)
- No sales
- WORKING TIME: Rotating night shifts : 22h00PM - 7h00AM (Monday to Friday)

(*) Requirements:

- Level: Intermediate Level or higher graduation;
- Proficient in office, Typing skills
- Fluent in languages - both oral and written, included:
- English (basic)- Korean (2HC)
- English (basic) - Japanese (2HC)
- Good skills in persuading Customers and learning quickly;
- Experience in Call Center is an advantage.
- Attention to detail and accuracy
- Problem-solving skill

(*) Benefit:

- Salary 20.000.000 - 23.000.000/month (include KPI) + OT allowance (If any)
- Training 10 - 14 days
- After probation, full benefits will be applied as per labor law such as holidays, annual leaves, overtime
bonus, etc.
- Professional working environment, full of modern facilities, amenities,...
- Cheerful, friendly boss and colleagues
- Promotion, annual salary increase

⇒ For more information, please send information to the email address: [protected info]