Customer Service Representative ( Vietnamese - Relocate to Kl, Malaysia)

- Handling phone calls, live chats & emails for our customers.
- Responsible for handling customer inquiries to the customer support centre including contacts requiring product features & functionality information, technical knowledge and interpersonal skills to assist diagnose and resolve issued and questions.
- Handle accurate documentation of interactions, maintain data accuracy in the relevant contact management system, and understand a variety of media sources that interface with the service centre.
- Ensuring excellent service is delivered to customers.
What you will get:
● Opportunity to immerse yourself in a Global Company
● 14 days of annual leave
● 14 days of medical leave entitlement
● Free Medical Insurance
● Cross culture & fun working environment
Our Environment:
We're a French MNC, with global teams across 35 countries.
Being part of our team means you'll get the chance to explore job opportunities globally!
In just 6 months, you'll get the chance to explore Internal Career Opportunities! (T&C apply)