Mô tả công việc
• Communicate directly with overseas customers and head office.
• Receive POs from the customers and closely work with factories for the best delivery schedule to satisfy customer requirements.
• Organize workflow to meet customer deadlines.
• Ensure that all customer orders/requests, production changes are updated in the OOR files, D365 system, customer's websites properly and on-time.
• Respond to customers' questions, complaints and concerns immediately and facilitate satisfactory resolution.
• Support production and other departments in customer-related matters.
• Other tasks assigned by Customer Service Manager.
Yêu cầu
Requirements
• University Degree.
• 1-2 years of experience in order management.
• Experience working for a foreign owned enterprise.
• Knowledge of manufacturing environment (familiarity with production workflow, lead time, and communication with planning team, production team...).
• English: can read and write email.
• Female: under 35 years old.
Other Skills/ Abilities
• Basic computer science.
• Problem-solving skills.
• Good communication skills.
• Ability to work under pressure.
• Carefulness and have a high sense of responsibility.
Organization Relationship
• Reports directly to the Customer Service Manager/Assistant.
OTHER INFORMATION
• Probation period: 2 months
• Training opportunities: Training courses provided as required by the job
• Working hours: Monday to Friday
• Colleagues: Friendly, sociable, and cheerful
• Benefits: Insurance, company trips, allowances
• Annual leave: According to current labor regulations
Quyền lợi
Lương tháng 13
Chế độ bảo hiểm
Đào tạo phát triển chuyên môn
Được trang bị laptop
Du Lịch hàng năm
Shuttle Bus from HCM.
Đồng phục Tăng lương hàng năm
Thông tin chung
Nơi làm việc
30 Vsip Đường Số 8, Khu Công Nghiệp - Singapore, Phường An Phú, Tp Hồ Chí Minh
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- 1.
30 VSIP đường số 8, khu công nghiệp Việt Nam - Singapore, Phường An Phú, TP Hồ Chí Minh