Mô tả công việc
1. Handling of customer enquiries and requests professionally to maximize customers' satisfaction.
2. Receiving booking information, verifying and creating booking in system, Updating & Sending Booking Acknowledge to customer within timeframe. Amend Booking as customer's requirement.
3. Verify documents of special cargo (DG/OOG/Flexbag).
4. Drawing & update monthly schedule. Change notice of changed schedule to customer.
5. Verify certificate to issue to customers.
6. Handle COD/Return.
7. Verify/Update Customer Profile in the system.
8. Verify with customers for issues concerned under their shipments.
9. Follow connecting vessel at transit port.
10. On duty list after working hours to check export list with ports
11. Other Task required by manager
Yêu cầu
1. University graduated in relevant field.
2. Hardworking, proactive and teamwork spirit.
3. Good interpersonal & communication skills.
4. Good organizational and multi-tasking abilities.
5. Language: Good command of English and Chinese.
BENEFITS:
- Workplace: Hai Phong City
- Social insurance, health insurance, unemployment insurance as Vietnam Law regulation.
- 13th month salary
- Lunch & parking included
- Annual Health check packages and teambuilding
- Working hours from Monday - Friday- working time: 08:00AM to 05:00PM
- Other benefits will be discussed during the interview
- Salary can be negotiable.
Quyền lợi
Thưởng
13th month salary
Chăm sóc sức khoẻ
- Be paid social insurance, health insurance, unemployment insurance as Vietnam law regulation.
- Health check packages once a year
Khác
- Other benefits will be discussed during the interview.
Thông tin khác
NGÀY ĐĂNG
16/06/2026
CẤP BẬC
Nhân viên
NGÀNH NGHỀ
Dịch Vụ Khách Hàng > Dịch Vụ Khách Hàng
KỸ NĂNG
Customer Service, Cargo Booking, English Communication, HSK 5, Shipping Line
LĨNH VỰC
Hậu cần/Giao nhận
NGÔN NGỮ TRÌNH BÀY HỒ SƠ
Tiếng Anh
SỐ NĂM KINH NGHIỆM TỐI THIỂU
Không yêu cầu
QUỐC TỊCH
Không hiển thị
Xem thêm
Thông tin chung
Nơi làm việc
- Ho Chi Minh
- Hải Phòng, Việt Nam