Customer Services _ E Commercial & Hospitality App_ Ho Chi Minh_ Open To FreshCông Ty TNHH Manpower Việt Nam

- Liaising between Guests and Partners to resolve light complexity issues via inbound, outbound, email, chat, and messaging on various topics relevant to company business.
- Providing accurate, valid, and complete information by using the right tools, methods, and processes.
- Report immediately serious cases/ inconstant situations.
- Ensuring a high level of customer service and a positive guest experience.
- Proactive update information/ knowledge about customer service.
*Working Time:
- 5 days/week, random off 2 days/week.
*Working Location:
District 11 _ Only one working time:
• Night shift: 20:00 - 5:00
District 12: - Shift: rotating shifts 24/7, 9 hours/shift (including 1.5 hours of rest).
• Day shift: 7:00 - 16:00 | 9:00 - 18:00 | 12:00- 21:00 | 13:00 - 22:00
• Night shift: 19:00 - 4:00 | 20:00 - 5:00 |21:00 - 6:00 | 22:00 - 7:00