- Chi tiết công việc
- Giới thiệu công ty
Vị trí công việc này hiện tại đã hết hạn nộp hồ sơ, bạn có thể tham khảo thêm một số công việc liên quan phía dưới
Mô tả công việc
- Keep clients informed at all times and provide answers to any questions.
- Work with employers to understand their recruiting demand.
- Responsible for customer satisfaction
- Build sustainable relationships of trust with clients through open and interactive communication.
- Handle complaints, provide appropriate solutions and alternatives within the time limits and follow up to ensure resolution
- Keep records of customer interactions, process customer accounts, and file legal documents
- Go the extra mile to engage customers during the use of Recruitery platform
- Remind employers of updating interview results and consult them to help attract more referrals
- Receive and resolve inquiries from clients
- Support candidates referred during the interview process until the end of their probation
- Support in screening and assessing candidates' capacity (especially for IT candidates)
- Work with employers to understand their recruiting demand.
- Responsible for customer satisfaction
- Build sustainable relationships of trust with clients through open and interactive communication.
- Handle complaints, provide appropriate solutions and alternatives within the time limits and follow up to ensure resolution
- Keep records of customer interactions, process customer accounts, and file legal documents
- Go the extra mile to engage customers during the use of Recruitery platform
- Remind employers of updating interview results and consult them to help attract more referrals
- Receive and resolve inquiries from clients
- Support candidates referred during the interview process until the end of their probation
- Support in screening and assessing candidates' capacity (especially for IT candidates)
Yêu cầu
- Bachelor in Humane Resources, Business Administration, ... or related fields
- At least 1 year of related working experience (Account Management/ Customer Success / Project Manager/ Recruitment...), with experience in technology startups
- Proficient with Microsoft Office Suite and G-Suite
- Able to communicate with clients in English (speaking & writing)
- Able to keep track of the Customer Service requests.
- Great communication and documentation skills required
- Have a laptop for working.
PERSONAL QUALITIES:
- Teamwork eagerness.
- Good communication both inside and outside the team.
- Responsibility, self-motivation, independence.
- Ability to meet goals on time with less supervision
- Ability to work under pressure
- Be comfortable wearing many hats as we adapt to meet our audience's needs
- Startup mentality: self-starter, proactive, flexible.
- Customer-centric mindset and lean approach will be highly valuable.
- At least 1 year of related working experience (Account Management/ Customer Success / Project Manager/ Recruitment...), with experience in technology startups
- Proficient with Microsoft Office Suite and G-Suite
- Able to communicate with clients in English (speaking & writing)
- Able to keep track of the Customer Service requests.
- Great communication and documentation skills required
- Have a laptop for working.
PERSONAL QUALITIES:
- Teamwork eagerness.
- Good communication both inside and outside the team.
- Responsibility, self-motivation, independence.
- Ability to meet goals on time with less supervision
- Ability to work under pressure
- Be comfortable wearing many hats as we adapt to meet our audience's needs
- Startup mentality: self-starter, proactive, flexible.
- Customer-centric mindset and lean approach will be highly valuable.
Quyền lợi
Growth and Learning opportunities
Team Building Trip
Lunch
Team Building Trip
Lunch
Thông tin khác
Ngày Đăng Tuyển
[protected info]
Cấp Bậc
Nhân viên
Ngành Nghề
Nhân Sự/Tuyển Dụng > Tuyển Dụng
Lĩnh vực
Khác
Kỹ Năng
Customer Support, Customer Service, Consulting, Account Management, Microsoft
Ngôn Ngữ Trình Bày Hồ Sơ
Tiếng Anh
[protected info]
Cấp Bậc
Nhân viên
Ngành Nghề
Nhân Sự/Tuyển Dụng > Tuyển Dụng
Lĩnh vực
Khác
Kỹ Năng
Customer Support, Customer Service, Consulting, Account Management, Microsoft
Ngôn Ngữ Trình Bày Hồ Sơ
Tiếng Anh
Thông tin chung
- Ngày hết hạn: 08/12/2023
- Thu nhập: $400 - $600
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