Nhân Viên CSKH (Customer Service Executive)
CÔNG TY TNHH PUDONG PRIME INTERNATIONAL
Địa điểm làm việc: Hồ Chí Minh
Hết hạn: 17/11/2024
- Chi tiết công việc
- Giới thiệu công ty
Thu nhập: 12 - 15 triệu
Loại hình: Toàn thời gian
Chức vụ: Nhân viên
Kinh nghiệm: 0,5 năm
Mô tả công việc
- Manage and operate customer's request from booking stage to cargo loading operations and resolve cargo issues with carrier timely and smoothly.
- Closely follow and get market situation update and inform this information to company's personnel to build market awareness within company
- Regulate and perform daily checking of carrier's update and inform all relevant parties timely within company's timeline
- Coordinate with company's agents to ensure cargo is properly handled
- Communicate with Sales team to ensure all cargo information regarding to bookings is correctly identified and handled
- Communicate with Pricing team to make sure all rate and quotations match with customer's requested services
- Communicate and coordinate with Document team to streamline all documents requirements and abide to shipping regulations
- Resolve customer dispute and complain in timely and professional manner and in accordance to company policies
- Prepare company reports that accurately assess customer, shipping line and company's internal performances.
- Develop customer and agents relationship by providing professional services and outstanding support to their needs
- Build and improve agent's network by providing accurate newest quotation along with proper booking and cargo handling instruction to all relevant parties
- Other tasks as assigned by the Head of Department.
- Closely follow and get market situation update and inform this information to company's personnel to build market awareness within company
- Regulate and perform daily checking of carrier's update and inform all relevant parties timely within company's timeline
- Coordinate with company's agents to ensure cargo is properly handled
- Communicate with Sales team to ensure all cargo information regarding to bookings is correctly identified and handled
- Communicate with Pricing team to make sure all rate and quotations match with customer's requested services
- Communicate and coordinate with Document team to streamline all documents requirements and abide to shipping regulations
- Resolve customer dispute and complain in timely and professional manner and in accordance to company policies
- Prepare company reports that accurately assess customer, shipping line and company's internal performances.
- Develop customer and agents relationship by providing professional services and outstanding support to their needs
- Build and improve agent's network by providing accurate newest quotation along with proper booking and cargo handling instruction to all relevant parties
- Other tasks as assigned by the Head of Department.
Yêu cầu
- University or college graduate (major in Foreign Trade, Economics, Maritime or Transportation is preferable).
- At least 6 months or more of experience in the same position in logistics/forwarding field
- Good command of English/Vietnamese (both in oral & written communication).
- Good at Microsoft Office Applications.
- Being careful, customer-oriented & achievement-driven attitude.
- Ability to work well under pressure and having good problem-solving skill.
- Others: High responsibility, good teamwork.
- At least 6 months or more of experience in the same position in logistics/forwarding field
- Good command of English/Vietnamese (both in oral & written communication).
- Good at Microsoft Office Applications.
- Being careful, customer-oriented & achievement-driven attitude.
- Ability to work well under pressure and having good problem-solving skill.
- Others: High responsibility, good teamwork.
Quyền lợi
- Working in a dynamic and professional environment with many opportunities for advancement.
- Provide complete equipment to serve the job.
- To pay social insurance, health insurance, unemployment insurance.
- Enjoy the welfare policies according to the company's regulations.
- Regular training and professional improvement.
- Provide complete equipment to serve the job.
- To pay social insurance, health insurance, unemployment insurance.
- Enjoy the welfare policies according to the company's regulations.
- Regular training and professional improvement.
Thông tin khác
Cấp bậc
Nhân viên
Kinh nghiệm
Dưới 1 năm
Số lượng tuyển
2 người
Hình thức làm việc
Toàn thời gian
Giới tính
Không yêu cầu
Nhân viên
Kinh nghiệm
Dưới 1 năm
Số lượng tuyển
2 người
Hình thức làm việc
Toàn thời gian
Giới tính
Không yêu cầu
Thông tin chung
- Thu nhập: 12 - 15 triệu
Cách thức ứng tuyển
Ứng viên nộp hồ sơ trực tuyến bằng cách bấm nút Ứng tuyển bên dưới:
Hạn nộp: 17/11/2024
Giới thiệu công ty
Xem trang công ty
A Joint Venture managed by Foreign Investors has completed 16 Levels prestigious Apartment's Building at prime location of this Elite City. These are ideally designed and built with top best quality Materials for an ideally peaceful and luxurious living. Each Floor has Five Units comprising One...
A Joint Venture managed by Foreign Investors has completed 16 Levels prestigious Apartment's Building at prime location of this Elite City. These are ideally designed and built with top best quality Materials for an ideally peaceful and luxurious living. Each Floor has Five Units comprising One...
Quy mô công ty
Từ 26 - 100 nhân viên
Việc làm tương tự
Công ty Cổ Phần Giao Hàng Tiết Kiệm - GHTK
Từ 7 triệu - 15 triệu VND
30/10/2024
Hà Nội, Hồ Chí Minh, Hải Phòng, Vĩnh Phúc
AIA Exchange Hồ Chí Minh
23.000.000 - 40.000.000+/tháng
14/11/2024
Hồ Chí Minh
CÔNG TY TNHH HYUNJIN LIFE
10 triệu - 18 triệu VND + % Hoa Hồng + Thưởng
12/11/2024
Hồ Chí Minh
CÔNG TY CỔ PHẦN SUPERSHIP VIỆT NAM - CN TP HỒ CHÍ MINH
7 - 8 triệu
14/11/2024
Hồ Chí Minh
CÔNG TY CỔ PHẦN QUẢN LÝ BẤT ĐỘNG SẢN DKRA
Thỏa thuận
10/11/2024
Hồ Chí Minh
CÔNG TY TNHH MEDIASTEP SOFTWARE VIỆT NAM
9 - 12 triệu
14/11/2024
Hồ Chí Minh
CÔNG TY TNHH THƯƠNG MẠI VÀ TIẾP VẬN ĐẠI DƯƠNG XANH
8 - 12 triệu
30/10/2024
Hồ Chí Minh
hỗ trợ doanh nghiệp
Giải thưởng
của chúng tôi
Top 3
Nền tảng số tiêu biểu của Bộ
TT&TT 2022.
Top 15
Startup Việt xuất sắc 2019 do VNExpress tổ chức.
Top 10
Doanh nghiệp khởi nghiệp sáng tạo Việt Nam - Hội đồng tư vấn kinh doanh ASEAN bình chọn.
Giải Đồng
Sản phẩm công nghệ số Make In Viet Nam 2023.