CUSTOMER SUCCESS SPECIALIST

Yêu Cầu Công Việc
1. REQUIREMENTS
· Graduated from University, College majoring in Information Technology, Information System, E-commerce, Business English, Marketing, Business Administration... and other related majors.
· At least 2-3 years of experience in customer service, customer experience, customer operations or any equivalent field (experience in technology/e-commerce is a plus) position).
· Proficient in English (Listening, Speaking, Reading Comprehension and Writing). Support for Foreign client.
· Fast learning, good self-study and thrive in a dynamic and fast-paced working environment.
· Good skills in analyzing and synthesizing information; Good logical thinking.
· Ability to observe, analyze to make decisions.
· Able to communicate well, take initiative in work.
· Ability to work independently and in a team.
· Good pressure resistance.
2. CANDIDATE BENEFITS
· 05 working days a week, annual leave under the Labor Law.
· Social insurance, health insurance, unemployment insurance under the Law on Insurance.
· Holidays and Tet holidays in accordance with Vietnam regulations.
· Review your salary twice a year.
· 13th-month bonus (may vary depending on individual assessment & company performance).
· Comfortable, modern office and comfortable working environment using new device for work.
· Young, friendly and professional teamwork environment.
· Travel (once a year).
· Events organized by the company such as happy hour and many other events.