Vị trí công việc này hiện tại đã hết hạn nộp hồ sơ, bạn có thể tham khảo thêm một số công việc liên quan phía dưới
Mô tả công việc
Handle inbound and outbound customer interactions via phone, email, and chat in a professional and timely manner
Support customers with inquiries related to bookings, schedules, and general service information
Provide accurate guidance on policies, procedures, and service offerings
Resolve customer issues efficiently while ensuring high satisfaction levels
Coordinate with internal teams to handle escalations and complex cases
Maintain detailed records of customer interactions in the system
Ensure compliance with company service standards and quality guidelines
Yêu cầu
Open to Fresher and/or candidate with at least 6-month experience in Customer Service
English proficiency: B2 level or above
Korean proficiency: B2 level or above, with recognized certification (e.g. TOPIK Level 4 or equivalent)
Strong communication and problem-solving skills
Ability to handle high-volume customer interactions in a fast-paced environment
Good customer-centric mindset and attention to detail
Quyền lợi
1. Salary and Benefits
Attractive salary;
Attractive bonus, benefits and annual salary review;
Premium Healthcare and Mental Health Care service for you, 100% covered by the company;
Extra bonus per personal events (Wedding, Funeral, Hospitalization, Newborn baby) and a very cute baby box for staff who are going to welcome a new baby angel to the world;
Annual health check;
Paid leave (12 days/year).
2. Working Environment
International, fun, and professional working environment: Working closely with both experienced Vietnamese and foreign experts;
Free drinks (coffee, tea, etc.)
Laptop/computer and other equipment is provided.
Training and career development opportunities;
Free in-house gym and game room for everyone. We love board games, video games, PS5;
Thông tin khác
Thời gian làm việc
Thứ 2 - Thứ 6 (từ 09:00 đến 18:00)
Thông tin chung
- Ngày hết hạn: 20/04/2026
- Thu nhập: Thoả thuận
Nơi làm việc
- - Hà Nội: Phường Hai Bà Trưng (quận Hai Bà Trưng cũ)
- - Đà Nẵng: Phường Thanh Khê (quận Thanh Khê cũ)