Customer Support (night shift)CÔNG TY TNHH GEARMENT

Ngành nghề: Quản trị kinh doanh, Tư vấn/ Chăm sóc khách hàng, Marketing - PR, Bán hàng, Giao Dịch Khách Hàng, Kinh doanh, Dịch vụ

Lương: 8 Tr - 12 Tr VND

Hình thức: Toàn thời gian

Ngày đăng: 23/04/2024

Hạn nộp: 22/05/2024

Ứng tuyển

Phản ánh

Mô tả công việc

Mô tả Công việc
Customer service will provide the greatest customer care by reaching out to and staying in touch with customers on time, as well as delivering accurate and competent solutions. Maintaining customer satisfaction at the same time.
Handling issues raised by the customers relating to products, orders, production and delivery information, or technology matters.
Implementing omnichannel support to provide timely and effective assistance for customers.
Negotiating or closing deals, cooperating with customers to resolve issues, and handling complaints or objections.
Working closely with other departments within the company to provide satisfying customer service.
Updating the latest news about products, shipping services, promotions, and marketing campaigns to the customers.
Understanding deeply the business model, services, systems, processes, and other aspects of e-commerce information to update and support the customer.
Being available for meetings beyond the regular working time with company partners and VIP customers.
Other tasks are assigned by the team leader.

Yêu cầu công việc

Yêu Cầu Công Việc
Working hours: 15:00 p.m - 00:00 a.m, Mon to Fri (remote)
Bachelor's Degree in Business Management, Marketing, or a Related Field.
Age 22-25.
At least 01 year of work experience is required, and if you have experience in e-commerce or related fields, that would be an advantage.
Excellent knowledge of MS Office (Word, Excel, and PowerPoint).
Familiarity with CRM software and the basic technology base.
Excellent communication and interpersonal skills.
Can work under pressure, be responsible, patient, and well-organized.
Good communication skills in English (speaking and writing) and negotiation skills.
Willing to work evenings and weekends with OT fee.

Quyền lợi được hưởng

Laptop
Chế độ bảo hiểm
Du Lịch
Chế độ thưởng
Chăm sóc sức khỏe
Đào tạo
Tăng lương
Công tác phí
Nghỉ phép năm

Thông tin khác

Bằng cấp:
Cao đẳng
Độ tuổi:
22 - 25
Thời gian làm việc: Note while applying - Office: [protected info] / Remote: 15:00 -24:00
Lương:
8 Tr - 12 Tr
VND

Nộp hồ sơ liên hệ

CÔNG TY TNHH GEARMENT

Nộp hồ sơ ngay

Giới thiệu công ty

CÔNG TY TNHH GEARMENT việc làm

Hồ Chí Minh

06/06/2024

Vị trí Customer Support (night shift) do công ty CÔNG TY TNHH GEARMENT tuyển dụng tại Hồ Chí Minh, Joboko tự động tổng hợp mức lương 8 Tr - 12 Tr VND, tìm thêm việc làm về Customer Support (Night shift) hoặc công ty CÔNG TY TNHH GEARMENT ở các link phía trên

Giới thiệu công ty