Customer Support Staff

- Fluent in listening, speaking, reading and writing English (for foreign guests);
- Experience in the beauty industry preferred
- Good communication, flexible handling of situations;
- Good ability to work in a team and independently;
- Experienced in online site, customer care.
- Support customers, find ways to solve problems they encounter.
- Proactively contact customers to collect information about their experiences using products and services. From there, provide information to the product department to improve and perfect services and products.- Manage customer information, update and store calls with customers after each transaction ends.
- Monitor work results reports, ensure committed sales targets.