Điều Phối Học Thuật - Academic Coordinator

1. Demo, implement and coordinate programs/activities at IGS partner schools
- Give product demo of the IGS program and different learning platforms to target partner schools
- Supervise the implementation of trained programs at partner schools in accordance with regulations
- Coordinate with partner schools' staff to plan training on regulations, procedures and instructions for using educational platforms and materials
- Consult graduation pathways to IGS partner schools and adjust the plans accordingly to ascertain that students can graduate on time
2. Research and manage programs/curriculum and pathways at IGS partner schools in cooperation with other IGS departments
- Work closely with IGS R&D Team, to implement IGS partner schools' requests which regard academic platforms, curriculum issues, etc
- Connect partner schools to IGS Board of Directors or platform vendors to resolve issues/ inquiries related to graduation pathways, operational or technical matters
3. Take main responsibility for improving service quality by communicating with partner schools' relevant departments
- Regularly communicate with partner schools or organize meetings to discuss students' learning progress and quality matters
- Be responsible for handling and answering questions, complaints and issues related to products and services being used at partner schools
- Conduct annual survey with partner schools to ensure quality control and improvement
4. Support the Sales and Marketing Department in promoting services and products to customers in the most effective and economical way
- Participate or coordinate participation in events, seminars, product and service introductions organized by Sales department or Marketing department
- Write, edit and proofread PR articles and business proposals from a professional perspective, in accordance with the demand and needs of potential customers
5. Others
- Report on activities and task results by week, month, quarter, and year
- Support other tasks as assigned by managers and leader.
Working hours:
- [protected info], Monday to Friday
- Saturdays or Sundays based on a flexible work schedule (onsite or remote)